When I try to log in, I have a problem accessing the support customer portal I cant create the tickets
I have never touched a firewall until today. I added my serial number to our account and put a 6 instead of a 5 for one of the numbers. It took the devices serial number and that device is now in our account. I added the second, correct one to our account. Can I remove this on my own or do I need to contact PaloAlto. I would have opened a TAC c...
Hi, we have a customer that's under a slow brute force attempt by a persistent party. Blocked their IP several times, but they switched and even started using multiple addresses at the same time now. It's doing around 3 to 4 attempts per second per IP on the remote desktop gateway to brute force the passwords. As they seem to possess several v...
Earlier this week, I submitted a website that was blocked because it was categorized as malware incorrectly. This was corrected very quickly. Now that same website is blocked because it is listed as "high risk". We know that it is not. When I tried to use the same method to change the category, the message tells me I need to contact support to...
Hi, I'd like ask about the problem after upgrade our Panorama to newer version (11.0.4-h2) Before the upgrade, I can directly commit and push to the device without any problem after making some changes in policy. However, after the upgrade, I need to manually select the push scope under "Edit selections" and then we can commit it. Things to ...
Dear Friends, We have a customer who created one security policy and in that security policy he added only firewall and Panorama IP as source IP address. Issue is that, when we are looking at the traffic logs then in that logs traffic of different source IP is also showing in that security policy which is not allowed in that policy apart from ...
Hello, I'm sure this has been asked before, but I can't find an answer. Get a message of "could not unlock user" via gui. Is there any way to unlock an individual user via CLI? I'm on PAN 10.2.6 Thanks Rich
For some reason the Agent stopped working on the end user computer. when i checked the event log i came with an error for the id 10036 ( The server-side authentication level policy does not allow the user domain\user SID (X-X-X-XX-XXXXXXXXXX-XXXXXXXXXX-XXXXXXXXX-XXXXX) from address xxx.xxx.xxx.xxx to activate DCOM server. Please raise the activa...
Replacing PA-5220 with a PA-3410 and need the best practice to migrate over the configuration. Obviously the network interfaces are different and will require some cleanup, that and I know to match the PAN OS in the devices to avoid possible complications. Having not done this before what else should I look out for? Thank you!
Seeing hundreds of alerts relating to a teams msix and this threat signature - Virus/Win32.WGeneric.ejjvpg(656943132) Any one else experiencing this?
Scenario: Panorama managed VM-700s. 10.2.9-h1. using template stack. Netskope is a cloud web proxy. We setup new tunnel interface, GRE tunnel, static route, network monitor, allow rule, no-NAT rule, and PBF. We use a PBF because Netskope requires it. Clients don't go down the tunnel. I can't ping the probe IP from the clients nor from the f...
As it says. We had our radius cert expire and now I can't login to Panorama as myself or as the admin user. I know the password for the admin user is correct. This is a VM. Not sure why it won't bypass radius to allow for local login.
Do you know of a way to filter the searches of Manged Devices | Summary in Panorama. You can assign tags to devices, but it is not very useful, if you cannot filter by exact tag tag. You can search by the tag name, but it will only show any other results, e.g. device group or templates, which match the string. We have a few hundred devices and i...
Hi Guys I'm hoping someone can help me with an issue that is constantly being reported by our users. We have Global Protect rolled out to all of our users. On a regular basis, perhaps 2-3 times per week, I come across reports of slowness, poor performance, etc. Speed test download speeds with GP enabled show between 5-25Mb, but when GP is disa...
Hi, I'm in the process of implementing a PA VM with full IPv6 on a Danish ISP. In order to get the /48 IPv6 prefix that they offer, I need to request it using a DHCPv6 client. However, it seems the ISP requires the DHCP request for prefix delegation to have IAID of 1. This works fine when testing with a linux running dhcp6c, where I can manu...
TomYoung
on:
FWs no longer forwarding logs to Panorama
TomYoung
on:
Device Security license
