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12-23-2024 10:02 PM
Hi Team,
I’m encountering an issue with Poly devices on VLAN 20, which is routed through the firewall with its L3 interface configured. The devices successfully pair at first time with Teams but after a reboot they fail to maintain pairing afterward, despite having a rule that allows all traffic from the VLAN 20 .
Interestingly, when these devices are moved to VLAN 10 (behind the core), they work without any issues.
Note: They are not losing any Hardware connectivity and working fine on same port with Vlan 10 which is behind the core switch
Has anyone faced a similar issue or have any recommendations? Your input would be greatly appreciated.
12-24-2024 10:50 AM
@Hassan958 wrote:
Hi Team,
I’m encountering an issue with Poly devices on VLAN 20, which is routed through the firewall with its L3 interface configured. The devices successfully pair at first time with Teams but after a reboot they fail to maintain pairing afterward, despite having a rule that allows all traffic from the VLAN 20 .
Interestingly, when these devices are moved to VLAN 10 (behind the core), they work without any issues.
Note: They are not losing any Hardware connectivity and working fine on same port with Vlan 10 which is behind the core switch
Has anyone faced a similar issue or have any recommendations? Your input would be greatly appreciated.
What do the traffic logs show for traffic on this VLAN?
12-24-2024 10:53 AM
Hello,
Check the unified logs to see what is getting blocked.
Regards,
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