Ignore_user_list

[helenio.sartori]

Hello,

I'm using PAN Agent 3.1.2 on WIN2008 server and somethimes after restart the Ignore_user_list seams to be ignored )user on the lista are still identified by the PAN firewall).

Does someone had this problem ? there is way to have an alert or log in case of this problem ?

Can we debug PAN agent to see if the ignore_user_list is not loaded ?

There is maximum numner of user that can be on this ?

Thanks' ..

[rmonvon]

Hi...Can you provide a sample of the list that you're using please.

[helenio.sartori]

ignore_user_list.txt

user1

User2

user3

I'm using uppcase and lowercase, does this can effect the function ?

How many user can we define in this list ? I have 117 user defined.

[rmonvon]

I suggest entering the usernames as they appear in the traffic/threat logs because that's how we learn them from AD.  That should cut down on the number of entries in the list.  I don't think there's a limit on how many names are in the list but I'll do some research.  Thanks.

[helenio.sartori]

I did a rebbot of the server and seams that now it works.

I would be better to have log to debug this kind of situation. I didn't find any alerts.

[bjackson]

Each time you update the file you must restart the service for the new entries to take effect.