Image File Authentication Error Failed to extract rpm file

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Image File Authentication Error Failed to extract rpm file

L1 Bithead

when I am updating my application and threat dabase to 260-1085, I am getting following error.

content update failed with the following messages: Image File Authentication Error Failed to extract rpm file /opt/pancfg/mgmt/content-images/tmp/panupv2-all-contents-260-1085.tgz

Following is my disk usage.

admin@PA-2050> show system disk-space
Filesystem            Size  Used Avail Use% Mounted on

/dev/sda2             3.8G  1.1G  2.5G  31% /

/dev/sda5             7.6G  3.0G  4.2G  43%

/opt/pancfg/dev/sda6             3.8G  474M  3.2G  13% /opt/panrepo

tmpfs                 493M   37M  456M   8% /dev/shm

/dev/sda8              51G   15G   35G  30% /opt/panlogs

admin@PA-2050>

Anyone has see such an error?

1 REPLY 1

L4 Transporter

You should open a case with support to investigate this issue.  They will want the output of "show system info".  Are all of your licenses current?  If yo have had a threat license the GUI for App content should say "Apps.Threats".  If you did not purchase a threat license or threat has expired you should see "Apps" only in the GUI. Trying to download content with both Apps and Threats on a box only licensed for Apps could cause a problem like this.

Steve Krall

  • 2715 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!