IP does not show properly in ACC.

[MyungGyo]

IP does not show properly in ACC.

How can I solve this?

 

[MuradE]

You looking into IPV6 not IPv4. fix the filter unless you are using IPv6.

[aleksandar.astardzhiev]

Hi @MyungGyo ,

Can you provide more information describing the problem you are experiencing?

Which IP do you think is not shown properly?

What version are you running?

[MyungGyo]

The ip address is shown as ipv6. Occasionally, it appears as ipv4, but most of the time it appears as ipv6.
OS version is 10.1.0.

[MuradE]

You could have NAT64 in your network. if not just disable IPv6.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClMLCA0

[Amr-Alzoghby]

thanks alot it worked after diasabel it 

[matthw]

I had the same issue with IPv6 completely disabled.

upgraded to 10.1.3 and it seems fixed, at least for the moment.

[ftadmadu]

i could confirm the behaviour working for round about 6 hours, afterwards i again got only ipv6 addresses - IPv6 disabled on all interfaces. could you provide feedback if you've experienced the same behaviour? 

[matthw]

indeed, back to weird looking addresses (+ half broken ACC which sometimes just displays nothing, which is a new thing)

[JanneKing]

Any solution to this? Upgraded to 10.1.5-h1 and did get the same behaivor.

[MyungGyo]

PAN-175149

(

PA-800 and PA-7000 Series firewalls and the PA-220 firewall only

) Fixed an issue where ACC and scheduled reports (

Monitor

Manage

Manage Custom Reports

) incorrectly displayed the IPv6 address instead of the IPv4 address.