03-27-2023 09:16 AM
I'm testing Starlink business and having issues passing traffic over my tunnel. This remote site connects to our data center via an IPsec tunnel. I can get the tunnel up and traceroute to the remote side of the tunnel, but I'm unable to pass traffic. I have "Enable NAT Traversal" selected on my IKE Gateway. The Starlink is set to IP passthrough.
Any help would be appreciated.
03-27-2023 11:23 AM
If you can traceroute to other side over the tunnel it means that some traffic does cross the tunnel successfully right?
03-28-2023 01:33 PM
Yes, I agree, however, I'm unable to ping the management interface of the PA-220. Also from the remote side, I can't ping the gateway that is on the PA-220 for any of my vlans and my Cisco phones do not register.
03-28-2023 05:59 PM
Both sides have Palo?
Do you have access to firewalls on both side?
03-29-2023 08:31 AM
Yes, both sides have Palo Altos. When I'm on-site I have access to both firewalls. I have to unplug the Starlink cable to keep my other tunnel running.
03-29-2023 08:47 AM - edited 03-29-2023 08:48 AM
Check firewall policies on both sides if they permit traffic to/from tunnel zone.
Can you share screenshot of working and not working traffic log from both sides and have at least those columns visible.
04-04-2023 09:30 AM
Thank you for your response. Both sides have policies that permit traffic to/from the tunnel zone. I have another circuit that works with no issues at this site. However, when getting the screenshots you requested I noticed that on Starlink most of the traffic goes Interzone-default policy and is denied.
04-04-2023 02:37 PM
Do you have policies in place to allow the traffic to flow via the tunnel? Also how is the 'default', 0.0.0.0/0 route getting advertised on the 'remote' side, or is it a static route?
04-04-2023 02:39 PM
Sorry I didnt see the traffic screen shots before. But it looks like there are missing policies so the traffic is hitting the 'default' policies.
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