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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Lab license for Palo Alto

How hard is it to get a lab license from a Vendor such as CDW. Last week I went to their website and purchased 'PAN-PA-410-USG-BND-LAB'. Today I looked and saw it as canceled. Still trying to find out why it was canceled. The cost of $104 which I put on my credit card

Resolved! Anyone experiencing slow websites with PANOS patched for CVE-2024-0012/CVE-2024-9474?

Is anyone else experiencing intermittent slow website access with the recent hot patches for CVEs? Currently running 10.2.9-h16 and having intermittent issues with some websites, some users, while others have no issues. I can't find anything in the PaloAlto logs that indicate any problems (no threat, AV, reset connections, decryption failures, e...

Resolved! CVE-2025-0110

"Can anyone confirm whether CVE-2025-0110 affects Cloud NGFW firewall? Any relevant details would be appreciated." Cloud NGFW for AWS Cloud NGFW for Azure https://security.paloaltonetworks.com/CVE-2025-0110

Suraj639 by • L0 Member
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Upgrade path question

We have a second Palo Alto that we want to upgrade and then use as a High Availability device to work with our current operational firewall. It had been used before, but is currently offline. I was following the upgrade path from 9.0.13 to 10.2.13-h4 (latest version I could find for the 10.2.* family). I was experimenting to see what worked du...

transfering license without a CSP account

Hello,I hope someone can help me.I tried to find myself the answer but looks like I'm getting a chicken-and-egg problem.To accelerate the learning curve, I've bought a PA-440 on ebay.To transfer the device, I need a CSP account but since I don't have yet a device, I cannot create an account. How can I create an account in these conditions?We int...

Antivirus mismatch without license

We have a cluster of firewalls with an antivirus mismatch alert. The thing is that there is no antivirus license.This issue happpened after one of the nodes went down and we had to perform a factory reset. We are seeing this by cli: av-version: 0 av-release-date: threat-version: 0 threat-release-date: 2025/02/10 19:10:10 CET I know it does not a...

Secondary IPSec tunnel with Prisma Access always down.

Dear community! I have a dual S2S VPN configuration with Prisma Access with static route path-monitoring as well as tunnel monitoring. The secondary tunnel is always down, only comes up when primary goes down. Do you know if this is expected behavior? Thanks in advance!!

Carracido by • L4 Transporter
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Feature Request: ECMP Path Monitoring

We are currently using ECMP to load balance to our two ISPs. Which works great. However since there is no path monitoring(Unless you set static routes). If something happens upstream and your peer doesn't go down the PANs will happily keep sending data out that interface without batting an eye. Causing half your customers to be very unhappy. If ...

Panorama Pre and post rules

Pre rules post rules in panorama of palo alto firewall 1..if post rules and pre rules have already configured in panorama and then we add another palo alto 2 in panorama which has post and pre rules as well which one it will select ?|Does pre rules of palo alto 1 changes and inherit pre rules of palo alto 2 in panorama ....and does post rules o...

Activity Locked on Beacon

Hello, I am having an error when trying to access the PSE foundation course on Beacon as in the screenshot attached. It is saying that "Activity Locked". What is the cause for this error and how can I fix this?    

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Resolved! PA-VM web interface login process is unbearably slow.

Hello, At some point, I noticed that the web login process on my PA-VM firewall started taking more than 90 seconds. Restarting the process using the debug software restart process management-server command didn’t help much. I then checked the system resources and applied Shift + M. The output is shown below, but it seems that RAM usage is not v...

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PaloAlto firewall HA upgrade

Hi I am new to Palo Alto firewalls. I need to upgrade the firmware on PA-3220 firewalls in A-P HA . Firewalls doesn't have management ports connected to network and they are remote. It looks like i need management port access of individual firewall to upgrade the firmware. Is it possible to upgrade without management port access? if so, how do y...

thushy by • L0 Member
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