IpSec Tunnel Phase2 Red But Ike Side Green

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Please sign in to see details of an important advisory in our Customer Advisories area.

IpSec Tunnel Phase2 Red But Ike Side Green

L0 Member



I have several TpLink Archer Mr400 4G Router. I setup Ipsec VPN tunnel between PA-220 and them many times. But new one is not success at Phase2.


Phase1 IKE is green so devices communicate. But Phase2 Tunnel Info is red and i can't see any tunnel when i click Tunnel Info. I have read the losg and find below things;


2022-04-19 16:50:25.878 +0300 [PNTF]: { 15: }: ====> PHASE-2 NEGOTIATION STARTED AS RESPONDER, (QUICK MODE) <====
====> Initiated SA: PaloAlto_Wan_Ip_here[500]-router_wan_ip_here[500] message id:0xBE906F60 <====
2022-04-19 16:50:25.879 +0300 [ERR ]: { 15: }: can't find matching selector
2022-04-19 16:50:25.879 +0300 [PERR]: { 15: }: failed to get sainfo.
2022-04-19 16:50:25.879 +0300 [ERR ]: failed to pre-process packet.


I double check both side PA220 and Tplink phase2 configuration and everyting is same.


TPlink Archer MR400 Phase2 Profile;




PA220 IpSec Crypto Profile;




IpSec Tunnel Status;




I am stuck at this point. Any help appreciated.



1 accepted solution

Accepted Solutions

L0 Member

Problem resolved.


TPLink router side "Ip Address of VPN" should be instead

View solution in original post


L0 Member

Problem resolved.


TPLink router side "Ip Address of VPN" should be instead

  • 1 accepted solution
  • 1 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!