Is PAN OS buggy?

[msullivan]

If I only had my personal experience and the amount of chatter on the support forum, I'd say that the PAN OS is buggy.  Is there more comprehensive information available on bugs in the various releases, like Cisco's Bug Toolkit?  I'd like to make more informed decisions on when to take the plunge into the next release.

Thanks,

Mike

[cmateam]

In the release notes under software updates? I've always seen a list of known issues.  I've never run into anything undocumented, so I don't know how well things or how poorly things are documented.

[essnet]

There is a list of known critical bugs, but I admit a list of current bugs (not only critical) would be great.

[msullivan]

I'm not really thinking of documentation per se, more like how do I research the bugs reported in a specific release?  The release notes are a good source of information on what might be addressed in a release, but how do I find what is already known about a release?

[essnet]

Alright, then yes there is a PDF with all patch notes and bug list with each release. Find it in Software section of support site

[mikand]

Speaking of which... how long to wait until you take the leap for a new major version?

Looking at the release notes for 5.0.0 there are except for the regular "new features" also a list of fixed bugs, so would 4.1.9 be a better option to update to instead of 5.0.0 and why?

I mean because 4.1.9 will most likely have its bugs aswell so the reason of new features might not be that well documented regarding bugs doesnt really count.

[essnet]

My plan is the following : upgrade Panorama to 5.0.1 when it's out. Upgrade to 5.0.1 one or two remote office which aren't critical to gather experience and possible problems.

Upgrade around 5.0.2/5.0.3 when I get confident.

[msullivan]

This is the heart of  my OP.  I'd like more information on what the *current* status of bugs are.  The release notes are old news, PA should give access to the bug tracking data so we can evaluate the risk of upgrading.

Thanks for all the reply's.

Cheers,

Mike

[Bart_Jocque]

You can also search for the status of *current* bugs in the case management tool , if you have a support contract

[msullivan]

Hi Bart,

I couldn't find anything other than a search faciltiy for case notes and documents, where did you find a bug lookup tool?

Thanks,

Mike

[Bart_Jocque]

There are quite some bugs described under "support" / "case management" / "Articels"

But I agree, this is not a real bug lookup tool...

[axposecurity]

what about ?

I think that's the list you are looking for.