Issue With DNS Suffix

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Issue With DNS Suffix

L3 Networker

Dear Team,


The challenge was that we need to do commit with wildcard in dns suffix ie. * but it failed ( PAN OS 9.1.7).

For workaround we have removed wildcard.


You seen in other firewall with panos 9.1.5 its having dns suffix with wildcard. For resolving dns suffix issue with wildcard, 


After upgrading to panos from 9.1.5 to 9.1.7 why wildcard not taking in dns suffix.



Karthikeyan Balamurugan


L6 Presenter

In GUI and system log is it written why the commit fails? In the CLI also check the managment plane ms.log and devsrv.log.

L7 Applicator

where exactly are you adding the wildcard suffix?

L3 Networker

We have added *(Star Symbol) i.e *


in 9.1.5 its working ie *


But in 9.1.7 * is not working so we have changed to and we commit the changes then its works 

After removing * symbol its works

This is  we actually configured 


Exclude Access Routes      :     
	DNS Servers                :
	DNS Suffix                 :     * 
	config name                :  GW_Twitter_WFH
	User Groups                :     cn=palo_ssl_vpn_twitter,ou=groups,ou=special,ou=gps_bangalore_mtp,


are you adding this to a GP gateway\agent\network services.


could you post the cli command that you are using for this. or is it done via GUI.

yup, the configuration done by GUI only

OK but where in the GUI

suffix issue.pngIBM Wildcard Issue.JPG

OK thanks for the information.

I cant work out why you would ever need a wildcard in a dns search suffix.

how does that even work?????


if you add suffix "" and ping "fred" then your dns server will try to resolve "".

if you add suffix  "*" and ping "fred" are you expecting the dns to resolve to "fred.(any name)" 


i don't think this has ever worked as expected and perhaps earlier versions just ignored the error and the later versions now error check this field.

I can't even add that to my gateway config without an error...




L6 Presenter

In the Palo Alto documentation it should work as they give examples with * or * Try adding only the DNS suffix * without any others as test and then contact the Palo Alto TAC as it seems as a bug. I have seen an issue bug where this wildcard suffix needs to be the last domain in the list, this is why I suggest testing this before the tac case.




Also this optimized split tunneling was added inm 8.1 version and again they give examples with *.<domain-name>



Also double check your globalprotect license just in case as this option is inluded with it not with the normal license. I don't think this is the issue but just in case.

Hi @nikoolayy1 

I think you are referring to split tunnel domains.


I think the setting that is having issues is the DNS search suffix here... Network Services




 Yes we hav facing the issue here on network services

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