Issues with https://urlfiltering.paloaltonetworks.com/

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Issues with https://urlfiltering.paloaltonetworks.com/

L0 Member

Hello Everyone,

 

I am trying to recategorize a website using https://urlfiltering.paloaltonetworks.com/

 

I selected the correct category in my opinion, gave a quick explanation in the comment and then got the following error message after some processing time:

 

"Your submit has some problems. Please try again!"

 

I tried a couple of different websites to see if it was just related to the website I was trying to recategorize as it was categorized as malware, but it seems like the other sites I've tried to recategorize for my tests also had the same error.

 

Is anyone else experiencing this behavior, or did I miss a communication by PaloAlto concerning this?

1 accepted solution

Accepted Solutions

L7 Applicator

We have heard some issues with that site.. from all across the world.. 

Some countries it works fine, where others have had problems. 

 

Palo Alto Networks is aware of this and trying to come to a resolution as quickly as we can.

LIVEcommunity team member
Stay Secure,
Joe
Don't forget to Like items if a post is helpful to you!

View solution in original post

3 REPLIES 3

Cyber Elite
Cyber Elite

Hello,

I have not seen this before. However check to make sure you are logged in first, otherwise it could be having issues with the catchpa on the public site.

 

Regards,

L2 Linker

I haven't seen this specifically, but I've seen similar things on other websites.

Try using incognito mode in your web browser and try again.

L7 Applicator

We have heard some issues with that site.. from all across the world.. 

Some countries it works fine, where others have had problems. 

 

Palo Alto Networks is aware of this and trying to come to a resolution as quickly as we can.

LIVEcommunity team member
Stay Secure,
Joe
Don't forget to Like items if a post is helpful to you!
  • 1 accepted solution
  • 3066 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!