PA220, PANOS 8.1.1
Working on setting up GlobalProtect using AD/LDAP auth and groups to define access.
I have userconfigs setup by AD Group and the log is "matching config not found"
On digging into it some more, it appears that the user, in the PA, doesn't have the appropriate groups attached. Despite that they do in AD.
AD Group has four members. Three of the members show up in the PA. The fourth does not.
show user user-ids match-user domain\ProblemUser returns an empty table. While the other three users in the group return complete information as expected.
Account is functional and has full access to what all it's supposed to from the AD side of things.
I've done a debug user-id reset group-mapping all and I'm still having the same issues.
Where should I start troubleshooting from here?
The account in question isn't setup for admin rights to the PA, only auth for the GP portal.
The LDAP Admins group is working correctly and shows up in the "show user group name" as expected.
I'm using a single LDAP Server Profile setup in the PA.
GroupMapping then is looking for specific groups. and then GP is limited further by group membership.
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