06-12-2026 12:15 AM
In order to accurately bill our customers, we would like to have a breakdown of credit usage per firewall.
I was able to retrieve a list of all firewalls from our panorama instances and also the credit pools and how much is used in total from palo alto API. However, there doesn't seem to be an obvious way to break it down further. Is this technically possible?
Cheers
06-12-2026 08:57 AM
Hi @P.Collect ,
I dunno about API but you can get the usage details when you log into the Customer Support Portal, navigate to your Cloud NGFW Credits, and click “Check Usage Details.”
You'll get an immediate view of consumption across your entire credit pool. Use theChart Viewto visualize trends—see instantly if your traffic volume is spiking or if one particular region is an outlier. Need the details for a report? Switch to theTable Viewand export a detailed CSV for internal chargeback and budgeting.
Watch the walkthrough video for a step-by-step demo of navigating the dashboard and viewing credit usage.
Hope this helps,
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