07-14-2010 03:48 PM
Our PA2020 has started to categorize all visited URLs as <license-expired>. Nevertheless, our URL Filter License is not expired. I configured the PA2020 to block all URLs when license is expired ... and now that´s what our PA2020 actually does: all URLs are blocked. That means that the URL Filtering License is expired ... but it is not ... even the PA itself reports a valid and active URL Filtering License.
Can someone give me a helping hand?
Thanks,
Edgar
07-14-2010 04:10 PM
Try this: From the CLI enter the command >delete license key request license info should show the correct expiration date. If this doesn't resolve your issue, please contact your support provider to troubleshoot.
Nancy Rice
Technical Support
Palo Alto Networks
1-866-898-9087
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
