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07-18-2018 12:38 AM
Hi
Is there some reason that PA have a 1 hour keepalive value, where linux has a 2 hour timeout value.
Whats considered best practices ... reset the PA to 2 hours or bring down the linux keepalive value to say 1800
A
07-18-2018 05:28 AM
Are you having an issue with the firewall being set to 60 minutes for the timeout instead of 120 like on linux? The firewall closes things a bit earlier to keep the session count down on the firewalls, and 60 minutes was tested and verified to cause a very small amount of issues.
I'm guessing that this would be more of an internal application issue; and if it is I would recommend making a custom app-id with a higher timeout value.
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