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12-13-2022 10:16 AM - edited 01-24-2023 08:34 AM
Hi all,
I've been working with a number of customers lately who have been trying to gather a list of in-flight wifi domains that they need to allow as GlobalProtect Enforcer exceptions and I thought I'd share them here. I'd also ask that you please post any additional domains or use-cases that are missing and I'll be sure to update my list. Note: I'm US-based, so my list will likely skew to NAM domains initially. Would be great to have some international users comment with their list
GoGo Wireless (Intelsat) - *.gogoinflight.com, gogoinflight.com, *.gogoinair.com, gogoinair.com,
Boingo Wireless - *.wifilauncher.com (unverified)
FlyFi - *.flyfi.com, flyfi.com, *.fly-fi.com, fly-fi.com,
ViaSat - *.viasat.com, viasat.com, *.viasat.io, viasat.io, inflight.viasat.com,
Panasonic In-flight WiFi - inflight.pacwisp.net,
WiFi Onboard - *.inflightinternet.com, inflightinternet.com, wifi.inflightinternet.com, *.wifionboard.com, wifionboard.com,
Inflight-WiFi (TMobile?) - *.inflight-wifi.com, inflight-wifi.com,
US Carriers
Delta - *.deltawifi.com, deltawifi.com, wifi.delta.com,
United Airlines - *.unitedwifi.com, unitedwifi.com, wifi.united.com, unitedprivatescreening.com, *
American Airlines - .aainflight.com, aainflight.com,
Southwest Airlines - *.southwestwifi.com, southwestwifi.com,
Alaskan Airlines - *.alaskawifi.com, alaskawifi.com
EU Carriers
Lufthansa - *.lufthansa-flynet.com, lufthansa-flynet.com,
British Airways - shop.ba.com,
12-13-2022 10:20 AM
Thanks for sharing!
01-13-2023 09:55 AM
According to discussions with Palo Alto. This exclusion list does not work for iOS/Android and has a limitation of 40 entries with a total of 1024 characters on 5.2/6.0/6.1
01-13-2023 10:55 AM
Hi @chmotley ,
Thank you for the excellent thread. AA also uses Boingo on some flights. Not sure if it needs to be whitelisted since you connect to aainflight.com, but it wouldn't hurt to add it.
Thanks,
Tom
01-13-2023 11:45 AM - edited 01-13-2023 11:46 AM
Note: The domains listed below have not been self-tested to confirm if they are the valid airlines wi-fi portal, add/exclude at your own risk. Also adding all of these domains exceeds the 40 entry, 1024 character count, so I would recommend utilizing the Captive Portal Detection Method on Windows/macOS and only add these if there is an issue with that specific airline.
Note: Links below are external to Palo Alto.
We gathered the domain list of Airlines that offer wi-fi from:
https://www.edreams.com/blog/in-flight-wifi/ (I then performed searches for "How+to+connect+to"%Airline%"+"Wi-Fi" in Google (where %Airline% was the name of the airline) to try to find if there was a page that included the exact URL/Domain to connect to for wi-fi for that carrier. See the 3rd column for this list.)
https://www.reddit.com/r/sysadmin/comments/qzvdfa/urls_for_inflight_wifi/
https://thepointsguy.com/guide/how-to-connect-to-wifi-networks/
Airline | TLD | Wi-Fi Domain "how to connect to <> wifi" | SearchResultURL |
GoGo In-Air and Various Carriers (Aerlingus) | *.gogoinflight.com | ||
GoGo In-Air and Various Carriers | gogoinflight.com | ||
GoGo In-Air and Various Carriers | *.gogoinair.com | wifionboard.com | |
GoGo In-Air and Various Carriers | gogoinair.com | ||
GoGo In-Air and Various Carriers | *.wifionboard.com | https://www.gogoair.com/for-passengers/thank-you/ | |
GoGo In-Air and Various Carriers | wifionboard.com | ||
Viasat and Various Carriers | *.viasat.com | inflight.viasat.com | |
Viasat and Various Carriers | viasat.com | ||
Viasat and Various Carriers | *.viasat.io | ||
Viasat and Various Carriers | viasat.io | ||
Viasat and Various Carriers | inflight.viasat.com | ||
Pacwisp and Various Carriers | inflight.pacwisp.net | ||
Pacwisp and Various Carriers | *.pacwisp.net | ||
Various Arilines | flyfi.com | ||
Various Arilines | *.fly-fi.com | ||
Various Arilines | fly-fi.com | ||
Various Arilines | *.inflightinternet.com | ||
Various Arilines | wifi.inflightinternet.com | ||
Various Arilines | inflightinternet.com | ||
AerLingus | *.aerlingus.com | airborne.gogoinflight.com | https://www.aerlingus.com/experience/onboard-features/wifi-in-the-sky/ |
Aeroflot | *.aeroflot.ru | entertainment.aeroflot.ru | https://www.aeroflot.ru/us-en/information/onboard/wifi |
AirAsia | *.airasia.com | wifi.airasia.com | https://wifi.airasia.com/faq |
Air Canada | *.aircanada.com | aircanadawifi.com | https://www.aircanada.com/ca/en/aco/home/fly/onboard/wi-fi.html/#/ |
Air Canada | rougewifi.com | ||
Air China | *.airchina.us | ||
Air China | *.airchina.com | ||
Air Europa | *.aireuropa.com | www.aireuropa-ontheair.com | |
Air France | *.airfrance.us | connect.airfrance.com | https://wwws.airfrance.us/information/prepare/divertissements-wifi-presse/wifi-a-bord |
Air France | *.airfrance.com | connect.airfrance.com | |
AirTran | *.airfrance.fr | connect.airfrance.com | |
Alaska Airlines | alaskaWiFi.com | ||
Alaska Airlines | *.alaskawifi.com | ||
Alitalia | *.ita-airways.com | www.ita-airways.com | |
All Nippon Airways | *.airwayswifi.com | www.ana-inflight-wifi.com | |
American Airlines | *.aainflight.com | ||
American Airlines | aainflight.com | ||
ANA | *.ana.co.jp | www.ana-inflight-wifi.com | |
British Airways | *.ba.com | shop.ba.com | |
Cebu Pacific Air | *.cebupacificair.com | ||
China Eastern Airlines | *.ceair.com | www.ce-air.com | On- board WiFi service (ceair.com) |
China Airlines | www.china-airlines.com | www.cal-wifi.com ; inflight.pacwisp.net (existing) | https://calec.china-airlines.com/FlightWifi/Agreement.aspx?lang=en-us&country=us&locale=en |
Delta | deltawifi.com | ||
Delta | *.deltawifi.com | ||
Delta | wifi.delta.com | ||
Delta | *.delta.com | ||
Delta | *'.delta.com | ||
Egypt Air | *.egyptair.com | www.wifi-pax.egyptair.com | https://www.egyptair.com/en/fly/entertainments/Pages/default.aspx |
Emirates | *.emirates.com | portal.inflight.onair.aero | https://www.google.com/search?q=How+to+connect+to+Emirates+Wi-Fi#fpstate=ive&vld=cid:f3f55a26,vid:Si... |
Etihad | *.etihad.com | etihadwi-fly.com | https://theairwaysguide.com/airline/etihad-wifi-guide/ |
EVA Air | *.evaair.com | www.evawifi.com | https://www.evaair.com/en-global/fly-prepare/flying-with-eva/inflight-entertainment-service/connecti... |
Finnair | *.finnair.com | Finnair.com | https://www.finnair.com/us-en/frequently-asked-questions/entertainment-and-internet-on-board/is-ther... |
Garuda Indonesia | *.garuda-indonesia.com | https://www.garuda-indonesia.com/au/en/garuda-indonesia-experience/in-flight/connectivity/index | |
GOL Linhas Aereas Inteligentes | *.voegol.com.br | inflightinternet.com | https://www.voegol.com.br/en-us/gol-services/gol-online |
Gulf Air | *.gulfair.com | ||
Cathay Pacific | *.cathaypacific.com | wifi.cathaypacific.com | https://www.cathaypacific.com/cx/en_US/flying-with-us/using-electronic-devices/connectivity.html#:~:... |
HongKong Airlines | *.hongkongairlines.com | ||
Iberia | *.iberia.com | shop.iberia.com | https://www.iberia.com/us/on-board/wifi/#:~:text=Set%20your%20personal%20device%20to,%3A%20shop.iber... |
Icelandair | *.icelandair.com | https://www.icelandair.com/support/on-board/wi-fi/ | |
Icelandair | *.icelandairwifi.com | wifi.icelandairwifi.com | |
Icelandair | icelandair.viasat.com | ||
JetBlue | *.flyfi.com | ||
JAL | *.jal-wifi.com | https://www.jal.co.jp/jp/en/inter/service/wifi/qa/#:~:text=How%20do%20I%20connect%20to%20Inflight%20... | |
*.jal.co.jp | |||
Lufthansa | *.lufthansa.com | ||
Lufthansa | *.lufthansa-flynet.com | ||
Lufthansa | lufthansa-flynet.com | ||
Lufthansa | *.inflight-wifi.com | ||
Lufthansa | inflight-wifi.com | ||
Libyan Airlines | *.ibyanwings.aero | http://www.libyahavayollari.com.tr/ | |
Malindoair | *.malindoair.com | https://www.malindoair.com/Wifi-Guide | |
Mango Airlines | *.flymango.com | ||
Nok Air | *.nokair.com | ||
Norwegian | *.norwegian.com | norwegianwifi.com | https://www.norwegian.com/us/travel-info/on-board/wifi/ |
Oman Air | *.omanair.com | ||
Philippine Airlines (PAL) | *.philippineairlines.com | portal.inflight.onair.aero | https://www.google.com/search?q=How+to+connect+to+Philippine%20Airlines%20(PAL)+Wi-Fi#kpvalbx=_ZkmvY... |
Qatar Airways | *.qatarairways.com | oryxcomms.com | https://theairwaysguide.com/airline/qatar-wifi-guide/ |
Ryanair | *.ryanair.com | ||
SAS (Scandinavian Airlines) | *.flysas.com | www.sas.se | https://www.flysas.com/us-en/help-and-contact/faq/wifi/how-do-i-get-help-if-i-cant-log-in/#:~:text=C... |
Saudi Arabian Airlines | *.saudia.com | ||
Singapore Airlines | *.singaporeair.com | www.singaporeair-krisworld.com | https://www.singaporeair.com/en_UK/us/flying-withus/entertainment/inflight-connectivity/ |
*.Singaporair.com | |||
Southwest Airlines | *.SouthwestWi-Fi.com | https://medium.com/@mariaparrish28/how-to-connect-to-airlinewi-fi-4fbbfa4d4ada | |
Southwest Airlines | southwestwifi.com | ||
Southwest Airlines | *.southwestwifi.com | ||
TAM | *.latamairlines.com | ||
TAM Tap Air Portugal | *.flytap.com | onboardwifi.flytap.com | https://www.flytap.com/en-us/on-board/connectivity |
Thai Airways | *.thaiairways.com | inflight.onair.aero | https://www.thaiairways.com/de_DE/i_fly_thai/an_bord/wifi_an_board.page |
Thai Airways | inflight.onair.aero | portal.inflight.onair.aero | |
Thai Airways | thaiskyconnect.aero | ||
Turkish Airways | *.turkishairlines.com | ||
US Airways | |||
United Airlines | *.unitedwifi.com | ||
United Airlines | unitedwifi.com | ||
United Airlines | wifi.united.com | ||
United Airlines | *.united.com | ||
United Airlines | *.unitedprivatescreening.com | ||
Vietnam Airlines | |||
Virgin Atlantic | *.virginatlantic.com | virgin-atlantic-wifi.com | https://flywith.virginatlantic.com/eu/en/inflight-entertainment/wifi-and-power.html#:~:text=Enable%2... |
Vueling | *.vueling.com | shop.vueling.com | https://theairwaysguide.com/airline/vueling-airlines-wifi-guide/ |
Westjet | *.westjet.com | www.westjetconnect.com |
07-31-2023 08:24 AM
We recently started having users bring up this issue on flights. I am hoping by adding the few we are having issues with that it will allow a better experience but still block company resources unless the gateway gets connected. I tested on a flight last week and eventually got connected to a gateway but we still have users with issues so thinking about added a few of these.
11-14-2023 07:44 AM
@ErinWest Please feel free to post the list of resources you've added here so we can update the list!
08-02-2024 09:45 AM
We are having issues again with United flights although we added quite a few of them to our profile. Researching again to see what they are using.
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