General Topics
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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 2 replies

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 43 replies

Enable split tunnel for Zoom

Hi We are planning to exclude all zoom traffic from Global protect VPN and currently we are using 4.1.5 GP agent version. I have gone through the zoom documentation and created EDL but not getting option to exclude the EDL (external dynamic list ) in...

Yusuf_PA by L1 Bithead
  • 3 replies

Resolved! 3250 HA setup

HelloI am trying to setup HA on a pair of 3250s and am a little confused between what the datasheet says and what's available. Is there an example out there of how to set the ha1-a and ha1-b ports up. I've only done PA-850s and it appears the 850s ha...

Error installing dynamic update Apps

Hi, We are trying to install "Apps&threats" version, but we are receiving an error. We tried to do a rollback version, install a new one but always we have the same error. Its not possible to delete that version by WebUI. Any command to delete app&th...

BigPalo by L4 Transporter
  • 3 replies

MGMT interface routing questions

When I configure the mgmt interface on its own network and I use the PA for routing, do I need to setup a static route to access the HTTP interface from a different network? Or does a service route take care of this automatically? I have an HA active...

Restrict Access to WAN Network PANOS9.0.x

Hi, We're looking to restrict access to our network in AWS on the other side of an S2S VPN. From the research i've done it looks like i can set up restrictions on the tunnel using User-ID and Captive Portal.

MP2021 by L1 Bithead
  • 2 replies

PANOS 10.0.6

Hello, team One of my client want to know the stable version of PANOS there current one is 9.1.5 I suggested them with min apps threat Global protect user-id version and suggest the PANOS 10.0.6 After that the client send me the issue below. The PANO...

Office 365 URL Filter

Hi, New to Palo Alto so might be an easy solution. Im trying to set up URL filtering to allow Office 365. Ive test the object and policy with other websites such as and so i know my policy works, however, when i add the office 365 U...

Resolved! Block android devices and iphones

Hello Guys, I have been through process of blocking a group of devices in VPN and gateway side.I could block the windows devices usin the Machine-GUID but still unlucky in blocking phones "Android and iphones"regarding the ANdroid phones I used the A...

PA VPN Authentication Via Ldap

Dear Team, I have one scenario while connecting GP with LDAP user will get the IP address then the user is trying to connect internal server the traffic will go through the cisco FTD. the issue is that once traffic will pass Paloalto then we checked ...

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