07-30-2024 04:01 AM
Hi all,
I have deployed a new Palo and configured LDAP auth but I am getting an error. I checked the BIND account is active and all settings appear ok, anything else to troubleshoot this?
Reason: Internal error, e.g. network connection, DNS failure or remote server down.
07-30-2024 04:37 AM
the destination LDAP server is allowed to authenticate users? (RODC will not be able to perform this function i think)
- do you have service connections configured?
- did you double-check connectivity is allowed (in the ldap profile, click the 'Base DN' dropdown to see if the domain loads)
- run a tcpdump from cli listening for port 389 or 636 to see if your connections go out and get replied to
07-30-2024 07:16 AM
Thanks for your reply Reaper.
Where would I configure service connections, I do not think I have done that part..
Also for checking connectivity there is no drop down option within the ldap profile as seen below..
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