This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Buy or Renew
Buy or Renew
General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Start a conversation

double nat

hello, my palo alto pa440 wan is connected to another firewall who is connected to the isp with a public ip natted to my firewall.i have to setup an ipsec tunnel i don't understand if i have to use the public ip or the vlan ip as local peer ip address thanks

Gruppoes by • L0 Member
  • 1152 Views
  • 2 replies
  • 0 Likes

Microsoft Directory Services/ms-ds-smbv3 - Virus/Win32.WGeneric.yurld?

We are see numerous alarms from our SIEM from our Palo Alto firewall. Here is a copy of a scrubbed log message below. When asking the user about their activity, they only RDP'ed into various servers from their laptop via the Globalprotect VPN for remote admin work and ran a batch file that re-maps drives. Additionally they noted browsing to \\&l...

rosy876 by • L0 Member
  • 708 Views
  • 1 replies
  • 0 Likes

Need assistance with troubleshooting Routing between 2 VR's that are connected via BGP

Hi, We have two VR's setup NSWHealth_VR and HSP_VR and there is BGP connectivity between them. We can see routes are exchanged between them. However, for one particluar route eg: 10.24.x.x/13 on HSP_VR we can see it on the loc-rib but not on the RIB-out. All other routes are working fine. Only this particular subnet is having issue. We have chec...

Unable to Register Devices - Please contact Support

Hi - just bought 3 No. PAN-PA-220 devices. I've tried to create a New User via support.paloaltonetworks.com but just keeps coming back "Error: unable to create user account. Please contact Support." I wish to get these registered. Can anyone help on this please? All the serials have been entered, the Sales order info & all the "*" fields...

JonNewson_0-1585908918962.png

Transfer of an Asset to new Account

I am aquired a PA 220 for my home lab for learning and education purposes. I created an account with a commecial paid domain account. I provided the email to the person whom i aquired the device from so they could transer the asset to me as new owner and i could all set up correctly. Currently if I try to login into CSP i get and error. They in...

stephen by • L0 Member
  • 1062 Views
  • 1 replies
  • 0 Likes

Cannot download PAN-OS in passive device

Hello, When I try to download PAN-OS software directly to the passive firewall it says “Failed to check upgrade info due to generic communication error. Please check network connectivity and try again”. It is working fine in Active device. Is it the case in active/passive scenario, the passive can’t talk unless it takes over? I have checked all ...

Farzana by • L4 Transporter
  • 8823 Views
  • 5 replies
  • 0 Likes

Resolved! Not able to view Anti-Virus updates under dynamic updates

Hi Team, We are having PA-3050 and had renewed our license recently. When checking under Dynamic updates we are not able to see the Anti-Virus update column. Also under the Security Profile we are getting an display as Url-filtering license and Threat Prevention license as expired. We had checked the Advanced URL filtering license and also the ...

tamilvanan_0-1638886951253.png
tamilvanan_1-1638886973750.png
tamilvanan_2-1638887086359.png

Resolved! Artificial Intelligence

Hello, What is best practice for the "AI" 1) Code Assistant 2) Conversational Assistant 3) Writing Assistant 4) Media Service 5) Data and Workflow Optimizer 6) Platform Service 7) Meeting Assistant 😎 Website Generator Currently all of these categories within our firewall are allowed - I'm not sure this is how it should be. Any advice would...

rcraxton by • L2 Linker
  • 2908 Views
  • 6 replies
  • 0 Likes

Evaluation license

Hi, I would like to ask if there is a way to acquire an evaluation licenses for firewalls and panorama to use on eve-ng BR

skylink by • L0 Member
  • 1068 Views
  • 1 replies
  • 0 Likes

Feature Request: ECMP Path Monitoring

We are currently using ECMP to load balance to our two ISPs. Which works great. However since there is no path monitoring(Unless you set static routes). If something happens upstream and your peer doesn't go down the PANs will happily keep sending data out that interface without batting an eye. Causing half your customers to be very unhappy. If ...

We are experiencing significant internet slowness across our network Impact: We are experiencing significant internet slowness across our network, sev

I am writing to escalate a Critical Severity 1 support case that we raised 5 hours ago. Despite marking the ticket as critical, we have not received any response, which is causing severe operational impact on our business. Case Details: Case Number: 03403908Issue Summary: We are experiencing significant internet slowness across our networkImpact...

Can't authenticate GlobalProtect Satellite to my Portal, get "Insert satellite info failed" error message

hi all, as described, i keep getting this error message when trying to authenticate a new satellite to my LSVPN network. it's the first time i get this, all other satellite authenticate with no issue. when i enter the username and password for the local accounts i've created in my gateway/portal firewall, it's rejected. and then in the Monitor...

D.Sine by • L1 Bithead
  • 3269 Views
  • 4 replies
  • 0 Likes
  • 24432 Posts
  • 125 Subscriptions
Top Solution Authors
View All
Labels
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2026 - Palo Alto Networks