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Login to my account livecommunity

L3 Networker

Hi whenever i logon to my Livecommunity, i need to confirm it by my email to get the code after entering password. Can i setup it simpler and logon just via password? Anyone can show where to configure it? Thanks

2 REPLIES 2

Cyber Elite
Cyber Elite

Hi @kevinospf ,

 

The Live Community uses your CSP credentials.  The CSP supports email, Okta, or Google for MFA.  Here are the instructions to configure it -> https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClN9CAK.

 

Thanks,

 

Tom

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Cyber Elite
Cyber Elite

@kevinospf,

I'll also just add that removing MFA on an account isn't a possibility, nor is removing the automatic deactivation after nonuse of an account. This has actively caused issues with smaller accounts that only have a single person regularly logging in since it actively prevents a "break glass" account without regularly using said account. 

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