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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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office365 uploading App-ID not recognized error

Dear Team,

 

There is a symptom that the office365 application is not recognized correctly.

 

For example, if you connect to the office WEB (office.com) and create powerpoint and word documents, they are recognized as 'ms-powerpoint-online' and 'ms-s

...

PA in Azure intermittent connection

Hi,

 

Newbie here for Palo Alto and thanks in advance for any help/comments. We have a customer who has a PA-220 on-prem for their internet and PA in Azure for their cloud app server. Internet is working fine in their on-prem and has a Site-to-Site v

...

Palo Alto - Barracuda IPsec VPN problems

We've a IPsec-VPN IKEv2 between Palo Alto (10.0.7) and Barracuda (8.0.5-0341) with 10 IPsec tunnels, one VPN-tunnel per subnet-pair, on Palo side "proxy IDs".

At least once every day, some of these ipsec-tunnels go down and can only be forced to come

...

ChrisCon by • L2 Linker
  • 13282 Views
  • 12 replies
  • 0 Likes

Resolved! Web interface not working

Hi

 

About 2-3 month ago, my ability to edit tags for ip addresses or any object doesn't work. the tag field compacts to 0pixel height !

I have attached a screen shot you can see the item has tags, but when you open it up the tag field is collapsed w

...

Resolved! PAN-DB URL Categorization - Server Error (500)

 

Hi,

 I an trying to make a change request for a URL on the support page.
I can fill in all fields, but when I press send, a server error (500 ) is shown.

https://urlfiltering.paloaltonetworks.com/

 

Am I doing something wrong?
This has worked before.

...

SvenM by • L0 Member
  • 2395 Views
  • 5 replies
  • 0 Likes

Resolved! Web-gui access with no secure certificate.

I access via GUI from Chrome and observe that the connection is not secure.

I created the certificate for the firewall, but Chrome keeps saying that my connection is not secure.

How can I solve this problem if the AC I have is internal to the company?

I

...

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SaulGlz by • L1 Bithead
  • 14061 Views
  • 8 replies
  • 0 Likes

Firewall idmgr High Availability State Showing difference

I have configure a RMA replacement HA device by following below guide

How to Configure a High Availability Replacement Device - Knowledge Base - Palo Alto Networks

 

I follow until step 10 need to use below command to check the state

debug device-ser...

JiaXiang_0-1659429368761.png
JiaXiang by • L4 Transporter
  • 2149 Views
  • 3 replies
  • 0 Likes

PAN platnium support

I have Platnium support with PAN and I opened a TAC case yesterday evening explicitly requesting TAC support Monday-Friday between 8am-5pm US EST.  The case went to APAC TAC and he said that he is looking into the issue.  I sent me an email to tell h

...

dtran by • L4 Transporter
  • 2241 Views
  • 5 replies
  • 0 Likes

Resolved! Panorama settings - auth key issue

I have successfully on-boarded a FW to Panorama (both version 10.1.6-h3) using auth key. I've set a single use for key so now it disappeared as expected.

 

Now I am trying to change Panorama settings (to disable auto recovery) and it won't allow me t

...

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santonic by • L6 Presenter
  • 2336 Views
  • 1 replies
  • 0 Likes
  • 24034 Posts
  • 102 Subscriptions
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