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Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Exporting logs

Hi, I am trying to export filtered logs from the monitor->traffic tab, but I get nothing: When I click on the export button there is a little window "Exporting logs, please wait.." that is running about 10 or 20 min and some time it never end and some time is ended with the link to download the file, but the file is empty "Zero bit".. ?? PA-3...

belmar77 by • L1 Bithead
  • 3750 Views
  • 4 replies
  • 0 Likes

Enabling IPS on PA-3220

Has anyone been successful with enabling the IPS feature on a 3220 ngfw? We have the appropriate advanced threat prevention license applied, but I am having difficulties getting it enabled and configured. Thanks in advance!

Error User-id agent Paloalto

Good morning, we recently updated the version of user-id agent on our servers. We have 2 UID agents and several DC's...In the agents with the new version, we constantly get a reconnection log with one of our DCs. (Virtual Machine W2019) We also have other DC on this UID without this alerts....We only have alerts between this DC and both UIDs age...

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Alpalo by • L4 Transporter
  • 1091 Views
  • 1 replies
  • 0 Likes

XML API user-id timeouts is there a configurable global setting ?

Can you set a global timeout value for XML API user-id timeouts is there a configurable global timeout ?We are useing clearpass 6.6 to authenticate our wireless users and using technote v5 clearpass palo alto integration to push user name and ip address via post authentication action via xlmapi. Only after upgrading to 7.1.5 form 7.1.4-h2 we saw...

ansible code for panos_static_route no error in playbook but still not reflected in panorama FW

Hello I am trying to automate the static routing of Panorama FW using Ansible there's no error in the playbook but the static route data is still not reflected in the Panorama FW URL. Hope someone can help me --- - name: define static route vars: device: ip_address: username: password paloaltonetworks.panos.panos_s...

RIson by • L0 Member
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  • 1 replies
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Resolved! PA 220 ALM Red light

Hi Guys, I'm a newbie on PA still studying. I got a question, we are seeing a red light on ALM on our PA 220. I did some research and it was about threat and application updates. I did check our licenses and expiration is on DEC 2023. As per our Local IT the network is stable.

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weezy by • L3 Networker
  • 5029 Views
  • 3 replies
  • 0 Likes

Resolved! New Panorama migration - commit error when completing

Hi All, I have just migrated an active/passive pair of 5220's to Panorama. After completing this following https://docs.paloaltonetworks.com/panorama/8-1/panorama-admin/manage-firewalls/transition-a-firewall-to-panorama-management/migrate-a-firewall-ha-pair-to-panorama-management.html#id177DF10905Z I go to perform step 4 and I get an error which...

a.jones by • L3 Networker
  • 13876 Views
  • 5 replies
  • 1 Likes

SYSTEM ALERT : high : all_pktproc_2: exiting because missed too many heartbeats

i recive this error few times a weeksubject : SYSTEM ALERT : high : all_pktproc_2: exiting because missed too many heartbeats domain: 1 receive_time: 2014/11/26 13:18:11 serial: 009401009996 seqno: 43452 actionflags: 0x0 type: SYSTEM subtype: general config_ver: 0 time_generated: 2014/11/26 13:18:11 vsys: eventid: general object: fmt: 0 id: 0 ...

Initial conneciton problem

I use PA GP for VPN access for work - I tried calling the hell desk but they only want to switch my home kit on and off again. I use this daily and mostly it's rock solid, I have had this problem before, months ago and assumed it'd been fixed. But today, I cannot connect. The Problem is: Establish connection. It looks like it has worked. Mom...

Resolved! GlobalProtect not properly disconnecting

We have GlobalProtect configured as always-on and the option to disconnect with comment. Sometimes when a user disconnects the GP app shows as disconnected, but they are in fact still connected, they have an IP from the gateway and still route through the gateway. The only way the user can get disconnected is by connecting to a different GP port...

Claw4609 by • L5 Sessionator
  • 7040 Views
  • 3 replies
  • 0 Likes

VM Firewall and VM-Panorama Licensing

Hi Team, I am new to the VM-Series firewalls. Not really sure how to license these firewalls and the Panorama-VM series. Please help me with the document or page which will help me understanding teh licensing for these firewalls. Regards, Sanjay S

How can I get the CCATS for exporting in US

I bought a PA-220 from a reseller, however, it is a requirement for getting the CCATS for this product when shipping to Hong Kong. Can any one give me a hints on how to get such information? Or did anyone have any details or tips on getting those info?

sunnytai by • L0 Member
  • 2197 Views
  • 2 replies
  • 1 Likes
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