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General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by • Community Team Member
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SMC SSD Failure Detection : Press F1 to Resume

I recently stumbled upon this error and found very little documentation on the subject that I only found after the fact. On the SMC of the 7000 series firewalls, there is a SSD. This SSD will fail over time. I found out when rebooting after an upgrad

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Kocian by • L1 Bithead
  • 5585 Views
  • 4 replies
  • 0 Likes
Palo Alto Networks Approved
Palo Alto Networks Approved

Resolved! No Super User to authorise my Support Portal account

Hello.

 

I need to download the PaloAlto Terminal Services user-id agent.

To download this agent, I need to have a PaloAlto Customer Support Portal account.

I went through the process of setting up a Support Portal account, using my device serial num

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Resolved! bgp neighbour state

Hi，Bro

The bgp neighbor GUI displays idle and the CLI is established. Is this a bug? Does anyone encounter the same problem? The customer's version is panos 10.1.6.

Palo Alto Networks Approved
Palo Alto Networks Approved

Resolved! LSVPN running under mixed versions

I currently have my entire environment running on V9.1.15-h1.  We currently plan to upgrade the data center VMs and 3220 to 10.1.  These also will contain the GP portal and the LSVPN portal.  With the firewalls (many 3020s) staying on v9.1.15-h1, wil

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TWCMoore by • L0 Member
  • 1509 Views
  • 1 replies
  • 0 Likes
Palo Alto Networks Approved
Palo Alto Networks Approved

Resolved! Given Tunnel Interface IP is wrong but still tunnel is up

I am seeing the Ip address give to the tunnel interface is wrong ( for the tunnel with AWS) , but tunnel came up and working without any issue.

Can anybody suggest on this. Would the IP address which we will give to the tunnel interface would not matt

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Sujanya by • L3 Networker
  • 6161 Views
  • 1 replies
  • 0 Likes
Palo Alto Networks Approved
Palo Alto Networks Approved

Resolved! Network Throughput Graphs are incoherent in PA-220

Hi, 

 

We are experiencing an issue with the PA-220 network graphs displayed in one of our sites. 

 

We know that the router in front of the firewall delivers a 90 Mbps (Megabit per second) max throughput. This measure has been verified extensively. 

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Palo Alto Networks Approved
Palo Alto Networks Approved

Resolved! Bring down IPsec tunnel manually

I am troubleshooting an issue where I need to bring down the IPsec tunnel manually, what is the best way to do this in GUI or CLI?

Thanks

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