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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Logging In PAN OS

Hi Team, >In general, the PA Firewalls are manged by Panorama will log directly to Panorama or do we need any configuration to be made to push the logs to Panorama? >What is the best way to configure logging for the firewalls managed via Panorama? For the firewalls in cluster as well the firewalls which are standalone? >Based on what i ...

Firmware download

I have device registred and lisenced also I can ping from the device updates.paloaltonetworks.com however I cannot run any: request support checkrequest license fetchrequest license inforequest content upgrade check Server error : Failed to check support info due to generic communication error. Please check network connectivity and try again.

Resolved! Issues with DHCPv6 Client with Prefix Delegation

Hi there, Playing around at home with DHCPv6 Client with Prefix Delegation. Been following this guide: https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-new-features/networking-features/dhcpv6-client-with-prefix-delegation The configuration for the outside interface is working ok, and I get a prefix from my ISP. What fails is when I try to ...

erikda by • L2 Linker
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PAN OS enabling communication between overlapping subnets

Hello, I am thinking about analogy with Cisco firewall. Please how can I make two hosts with same address communicate with one another on one firewall? 1) Two Virtual routers leaking with NAT in place between Virtual Routers. Directly on one FW, not with some external device. So in terms of routing "Next VR". 2) Two Virtual systems with separa...

JLoukota by • L1 Bithead
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  • 2 replies
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Resolved! Reports in Panorama

Hi Team, Can we check the internet usage and particular interface usage from Panorama? For the firewalls managed via Panorama? Or is there a way we can get it from the firewall itself? Or any other solution which helps to know this info? Regards, Sanjay S

Device Certificate Expired 'Invalid Request. Authentication Failed'

Hi Everybody, I have 4 firewalls grouped into 2 HA pairs. The first pair had certificates which expired on August 18 and have failed to be renewed. The last fetched message says "Failed to renew device certificate. Invalid request. Authentication failed". I tried going through the OTP process to redeploy the certificate but under Device > S...

DHCP issue

Hi Team, Customers have PA-220 running 10.0.0 and migrated to PA-1410 running 11.0.1-h2from PA-1410 - 11.0.1-h2 unable to get DHCP ip from the firewall for Android and iPhone devices. The same devices are getting IP from PA-220 running 10.0.0 versions. Following pan_dhcpd logs from PA-1410 DHCPD log ========== 2023-06-22 10:15:18.098 -0500 Er...

vij by • L1 Bithead
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  • 3 replies
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Resolved! Accessing a website on the same public ip as the source

* new here so if posted incorrectly. don't kill me * Im trying to access mywebsite.com that is on a local IIS windows server. I can access it from Outside ( via Cell phone ) via a NAT Inbound Policy. I need to be able to go to mywebsite.com from a computer that is on the same vlan as the webserver. I have not found any documentation on ho...

onedelve by • L0 Member
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Fix weak cipher on Panorama itself

Hi, i am trying to find an article on how to fix a weak cipher suite on Panorama itself but to no avail. Does anyone have any idea and is there is KB out there who can assist with this? Panorama

Resolved! SSL forward proxy with real certificate

I have gone through some topics related to SSL decryption with forward proxy. Here is something that I need to learn how to resolve. We need to decrypt everything for PC/laptop/mobile. With wireless, if we have 1 SSID, then the laptop & phone can be used then we can assign our generated root cert from Windows Server to the laptop & PC ...

Firewall Down Can't Override Panorama Managed Policies/Settings

Last week we lost one of our sites Acitve/Passive firewalls. An event appeared to happen, that caused the firewalls to try a failover. However the failover failed, and the firewalls were in a "hung" state. When I had smart hands plug into the MGT port, I was able to get into the GUI. The ports all showed "down"(or gray). Previous admins set...

Pre-Site Survey

hello I am preparing to go to site for a PA 440 install Q has anyone used a pre site capture document that could be sent to the customer ahead of the install ? for example a best practice document to capture number of zones security features etc

Cortex XDR report template query.

We have created a report template in the Cortex XDR console for endpoint status. The creation was successful, but the generated report only displays the endpoint status in an Excel format. However, we would like to view the endpoint host list status in PDF format. Please advise on how to achieve the desired PDF format for the endpoint host list ...

Resolved! NetFlow not Working with Qradar

Hello ! Im having issue with my netflow configuration on the PA5260 in HA mode. I'm not receiving any log on my Qradar where as i have configure the netflow by following the https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClJzCAK The following Step have beeen done: 1. Netflow profil created 2. Profil applied on a su...

Nathus by • L1 Bithead
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Dual ISP - ECMP and/or PBF

So may be a 2-part question. First, we have 2 ISPs both equal bandwidth so I've setup ECMP using IP Modulo do i need to set up PBF, or is that if you don't have equal ISPs? 2nd and the real issue. One of my applications that is tided via public dns to my secondary isp can't be reached. I've set up NAT and Security policy to it (i think corre...

branedge by • L2 Linker
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