Ensuring Accuracy: Introducing the Audit Date Stamp on LIVEcommunity

LIVEcommunity recently introduced a new feature to help you know when content has been reviewed for accuracy: the Audit Date Stamp. With this latest enhancement, you can now easily identify when an article has been audited, confirming that the information is current, screenshots are up-to-date, and any solutions or use cases function as expec...

Traffic redirects to captive portal

We currently have a policy in place that allows all HTTP and HTTPS traffic from a test server (Trust) with a static IP address to reach untrusted networks. However, when accessing the server from a browser, it automatically redirects to a captive portal and blocks internet access for server applications. The internet was functioning properly on ...

URL Profile Known Bad Categories

What are the known bad url categories that palo checks is blocked? We currently block all the categories in this document but AI-Ops still flags it. Is there a way to see specifically what its failing? Malicious URL Categories (paloaltonetworks.com)

How deactivate multi factor authentication

Backline support not answering - how to raise a case with Palo Alto directly

We are supposed to have 24 x 7 support through Westcon but have been unable to contact them. Previously when emailing their support an autoresponder would reply with a ticket number. Not even this happens now. The AUS support number rings out. Is it possible to raise a case with Palo Alto directly - we have a VPN issue that must be resolved by...

Replacing Cisco HSRP Pair with Palo in Active Standby - 2x ISP Transit BGP

Hi, Currently we have a pair of Cisco routers each connected to a different ISP with static addresses. We have a public address range 203.x.x.x/24. The inside interfaces of these pair of routers are .2 and .3 of this public address range and the HRSP .1 between them. Currently each router takes the full BGP tables from its connected ISP and ...

Dectyption Issue

Dear Team! I got a problem with Decryption on some websites. For example admin.microsoft.com. When I try to open this website, the web browser gives me a simple white blank without any content in it. In this case, decryption is on. I saw the error, depending on the certificate chain of trust, and I follow the documentation and imported the missi...

disk partitions in Panorama VM not being properly used

Dear Community, I have added to Panorama VM (mode VMware ESXi) 3 extra disk units: 2TB, 2TB and 12TB. The Panorama is acknowledging all the disk units and partitioned the 12TB unit in 6 x 2TB units, until here all good. But 4 of the partitions /dev/sdd1-3 and sdd-5 shows only 1% used. Do you have any idea why this is happening? It appears t...

Bad Gateway Error when commiting with outputs

When I attemt to commit changes to Minemeld that include outputs using data from a local DB. Does anyone have any insight into what the Bad Gateway error signifies? I have attached a screenshot of the error message I am receiving.

Problems with updated cert on endpoints in relation to Global Protect.

Hi All, We have ran into issues when updating certificates on end points and Global protect. Once the client machine tried to connect to GP its refused and referencing the old cert. Could this be some cache issue? Has anyone in the community ever experience this? Thanks in advance.