Login to Traps Management Service with AD User

[TimNie]

Hello,

We are going to migrate from Traps ESM to Traps Management Service.

After this, we want our helpdesk to administrate Traps, but we do not want to create a palo alto account for every user.

Now I found some information about the Palo Alto Directory Sync Service, but unfortunately a login to TMS is not mentioned in the documentation.

Is this not supported? Or was it just never mentioned?

[BPry · Accepted solution]

@TimNie,

This is not supported. TMS, even when fed information from the Directory Sync Service, does not have any way to verify passwords as that's not information shared with DSS. 

[TimNie]

I guessed as much...but thought a quick question won't hurt anyone.

Thanks you for the quick answer!