Machine Learning engine for PE stopped, please update your content

[kenanuenal]

Hello,

we have been registering this message on our Palo Alto Firewall in the system log since 9:20 p.m. Central European Time.

Does anybody else have this?

Thank you.

Best regards.

[Bishopg1]

Yes got the same issue, wondering if issue with Palo Alto

[kenanuenal]

So far, 4 people from the community have noted that they also register the reports.

Looks like Palo Alto has a problem, but unfortunately I can't open a ticket with Palo Alto myself.
Our license forces us to open a ticket through our partner, and the partner is of course unavailable at this time.

Can someone who also registers the reports open a ticket with Palo?

Thank you.

[FelixMartinez]

We have had 2 cases come in with this same issue as well.

[Michael.Martin]

Having the same issue on a PA-220 today.

[kenanuenal]

Is the problem present or is it a past problem?

If it's a past problem, what was the solution if I may ask?

[Metgatz]

Hello @kenanuenal 

Good afternoon, did you try to update your Dynamic Content Updates ?

Best regards

[FelixMartinez]

Updating dynamic updates did not resolve the issue in my case

[kenanuenal]

Hello,

yes, and everything is up-to-date there too.

[Michael.Martin]

Started at 1:20 PM Mountain Time for me. Updated dynamic updates did not work for me either.

[OtakarKlier]

Hello All,

I got this email from their monitoring service earlier today. I think its because of this.

WildFire US Prod Cloud Service Scheduled Maintenance

Upcoming scheduled maintenance notice

We will be undergoing scheduled maintenance during this time.

Start time

Nov 7, 21:40 UTC

Estimated duration

5 hours

Components affected

WildFire - WildFire Global Cloud

Regards,

[hien.vo]

I have the same issue with PA-3220 pair

[OtakarKlier]

Hello All,

You can sign up for service alerts and maintenance at the following link.

https://status.paloaltonetworks.com/

Regards,

[hien.vo]

Hello,

I'm not using US region for WildFire and have the same issue.

[Fuerdauer]

Hello,

I'm using EU region for WildFire and had the same issue.

( From 7. Oct 20:22 UTC - 7. Oct 23:05 UTC )

Anybody knows the reason ?