Machine Learning engine for PE stopped, please update your content

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Machine Learning engine for PE stopped, please update your content

L2 Linker

Hello,

 

we have been registering this message on our Palo Alto Firewall in the system log since 9:20 p.m. Central European Time.

Does anybody else have this?

kenanuenal_0-1667857874309.png

 

Thank you.

 

Best regards.

 

18 REPLIES 18

L0 Member

Yes got the same issue, wondering if issue with Palo Alto

L2 Linker

So far, 4 people from the community have noted that they also register the reports.

 

Looks like Palo Alto has a problem, but unfortunately I can't open a ticket with Palo Alto myself.
Our license forces us to open a ticket through our partner, and the partner is of course unavailable at this time.

 

Can someone who also registers the reports open a ticket with Palo?

 

Thank you.

L0 Member

We have had 2 cases come in with this same issue as well.

L1 Bithead

Having the same issue on a PA-220 today.

Is the problem present or is it a past problem?

If it's a past problem, what was the solution if I may ask?

L4 Transporter

Hello @kenanuenal 

 

Good afternoon, did you try to update your Dynamic Content Updates ?

 

Best regards

High Sticker

Updating dynamic updates did not resolve the issue in my case

Hello,

 

yes, and everything is up-to-date there too.

L1 Bithead

Started at 1:20 PM Mountain Time for me. Updated dynamic updates did not work for me either.

Cyber Elite
Cyber Elite

Hello All,

I got this email from their monitoring service earlier today. I think its because of this.

 

WildFire US Prod Cloud Service Scheduled Maintenance

 

Upcoming scheduled maintenance notice

 

We will be undergoing scheduled maintenance during this time.

 

Start time

 

Nov 7, 21:40 UTC

 

Estimated duration

 

5 hours

 

Components affected

 

 

WildFire - WildFire Global Cloud

 

Regards,

L0 Member

I have the same issue with PA-3220 pair

Cyber Elite
Cyber Elite

Hello All,

You can sign up for service alerts and maintenance at the following link.

https://status.paloaltonetworks.com/

 

Regards,

Hello,

I'm not using US region for WildFire and have the same issue.

L1 Bithead

Hello,

I'm using EU region for WildFire and had the same issue.

( From 7. Oct 20:22 UTC - 7. Oct 23:05 UTC )

Anybody knows the reason ?

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