07-30-2016 11:07 AM
Recently we upgraded our PAM to 7.0.5 and since then we are receiving Intermittintly Desktop sharing failure request.
Do you have recomandation?
08-05-2016 08:13 AM
Hello
Did You read topic https://live.paloaltonetworks.com/t5/Management-Articles/FAQ-Office-365-Access-Control/ta-p/94949 ?
Regards
SLawek
08-23-2017 11:18 AM
Seems to have been a bug n the Palo Alto software that doesn’t recognize the desktop sharing session as that, but tries to decrypt the session that I don't believe has been fixed because we are having the same issue (PAN OS 7.1.x) and are about to implement the following as a potential workaround.
from the article: https://blog.codesalot.com/2015/09/28/desktop-sharing-issues-with-palo-alto-firewalls/
PAN support gave this workaround:
Create a custom application for port 443
Create an application override for port 443
Create a policy
This has solved the issue for us.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
