MLAV cloud error, all machine Learning engines stopped

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MLAV cloud error, all machine Learning engines stopped

L1 Bithead

Received this high-alert message on a PA5220 (10.0.8-h4) this morning, "MLAV cloud error, all machine Learning engines stopped". Has anyone else received this message before? If so, what steps should I take to troubleshoot and resolve the message? Thank you.

6 REPLIES 6

Cyber Elite
Cyber Elite

Hello,

I have seen this a few times. Honestly I just wait to see if it clears itself as its usually an issue not on things I control, e.g. internet routing, issues Palo Alto might be having, etc. If it goes on topo long 24+ hours. I open a ticket.

Regards,

I was wondering whether it was within my control or not. I'll continue to monitor and if I keep getting the errors I'll open a ticket. Thank you for the response!

L1 Bithead

I received this alert a few hours later, "Reconnect to MLAV cloud, enable all machine Learning engines". Issue resolved itself.

L4 Transporter

Did anyone get more definitive information on this? Curious if this is something that can for the most part be ignored or a trend for an underlying issue. This isn't often that this comes up but find it strange that 1 cluster would display this alert and none of our others.

Did it recently happen to you around the beginning of April? That's when I got my most recent alert. Fixed itself within 24 hours.

L1 Bithead

You may run to check machine learning cloud status "show mlav cloud-status".

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