Multiple PA-500 with PanOS 8.0.4, some SYSTEM ALERT: high : User Group count exceeds threshold of 1k

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Multiple PA-500 with PanOS 8.0.4, some SYSTEM ALERT: high : User Group count exceeds threshold of 1k

L0 Member

Hi all,


The company have many PA-500 in HA configuration across the globe, configured by the U.S. team. After upgrade to PanOS 8.0.4, 2 of them are sending alerts like "SYSTEM ALERT : high : User Group count of 16## exceededs threshold of 1000", each of different country and small difference in user group count.


I checked the "Group Mapping Settings", it's using the LDAP Lookup method for the User Identification. It's the same config with another one that doesn't send Alerts. So I am a bit confused what to do to stop that 2 sending Alerts.


Anyone experienced same issue - same hardware, same OS version, same config but few gives Alert? I have seen but we are with different environment.


Email body from Alert:

domain: 1
receive_time: 2017/09/18 10:26:50
serial: x_redacted_x
seqno: 210806
actionflags: 0x8000000000000000
type: SYSTEM
subtype: userid
config_ver: 0
time_generated: 2017/09/18 10:26:50
dg_hier_level_1: 0
dg_hier_level_2: 0
dg_hier_level_3: 0
dg_hier_level_4: 0
device_name: x_redacted_x
vsys_id: 0
eventid: user-group-count
fmt: 0
id: 0
module: general
severity: high
opaque: User Group count of 1662 exceededs threshold of 1000

By the way, why is it "exceededs"?


Appreciate any suggestions.



L2 Linker

VM-50, VM-100, VM-300, PA-200, PA-220, PA-500, PA-800 Series, PA-3020, and PA-3050 firewalls are all restricted to 1,000 AD groups.


Basically means you can't have more than a 1000 groups imported from AD into the PAN-OS. 



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