10-30-2019 12:45 PM
Situation:
NFS Client src:828 dst: 2049 --> PAN 7050 HA Cluster --> NFS Server (NFS Session is up and connected without issue)
Palo alto cluster fail-over occurs (upgrade/issue - doesn't matter)
NFS Client src:828 dst:2049 -->PAN (Session is marked as "undecided" and dropping the syn packets)
The timer continues to reset on the session on PAN since the client continues to send syn packets which are dropped. This keeps the session opened until the session is manually cleared by engineers on the PAN cluster.
Is anyone else experiencing this? We haven't seen this occur on any other apps except NFS and seemed to start around 8.1.7.
06-02-2022 02:15 AM
Yeah experiencing the same issue. Did you get the root cause ?
Dinesh
02-03-2023 12:33 PM
Hello guys
Did you resolve this issue? I have experienced the same situation and apparently, we have a problem with NFS reuse sessions, it seems to be a native function on recent Linux Distros like says on the following article:
https://www.suse.com/support/kb/doc/?id=000019722
On PAN-OS what can I do? The only chance would be an App-Override?
02-07-2023 06:31 AM
The only way we were able to resolve this was through a custom app / app-override policy. This allowed us to artificially adjust the timers on the sessions for this particular traffic.
Here it is almost 4 years later and no change except a work-around. I had mentioned the idea of a FR to have the NFS signature updated to accommodate this Linux change but no success has been seen yet.
02-07-2023 07:33 AM
I am agree with you,
Palo Alto has a bad performance with chatty protocols as NFS. In the past I made benchmarks with NFS app-override having best performance but this shouldn´t be the right way.. I am hoping for better chatty protocols recognition by Palo Alto.
Kings regards, Jorge Goya.
06-23-2023 08:08 AM
Hey Gun-Slinger, we are running into the same issue on our 3220 which just got upgraded from 9.1.13h1 to 10.1.9-h1. Can you share the details of the custom appid ?
06-23-2023 09:28 AM - edited 06-23-2023 09:29 AM
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