no certificates in the webui but still everything is working

[minow]

we get the error:

Warning: cannot find complete certficate chain for certificate ****

we get this error since upgraded, i cannot see any certificate in the webui but everything (global protect and webui) is working.

int the export xml i can see those ceritifcates

[minow]

this is happaning for a long period, righ tnow we are in 5.0.4, but i am upgrading to 5.0.6 right now

this is HA environment PA-500

[sdurga]

looks like a display bug. Try to export the config and re-import the config and load the same, see if it helps.

[dpalani]

Hi,

When you said you have been having this issue since you had upgraded did you mean that you migrated from 4.1.x to 5.0.x ?

If so there is a possibility that this is a known issue. Please try importing the certificate again.

There is a good possibility that the chain did not migrate with the PAN-OS migration.

Hope that helps.

[minow · Accepted solution]

thank you.

we upgraded to 5.0.6 and all certificates are back in the GUI