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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4225 Views
  • 0 replies
  • 0 Likes

Problem exporting logs

Hi everybodyI'm trying to export a traffic monitor log but I always have the same problem. If I try to export a week or a single day I only get about 7-8 hours and a file of 16Mbs with no more than 50000 or 60000 rows. I have modified the "Logging and Reporting Settings" to increase the "Max Rows in CSV Export" to 1 million.My device is a PA-205...

SOC_CSG by • L4 Transporter
  • 4737 Views
  • 6 replies
  • 0 Likes

PAN AGENT WITH MULTI-FOREST

Hello,I have Two FOREST A and B, I have a trust relation between this two forest.When I add a user of the forest A in the group (local) of the forest B I can't see in the pan agent the users.Any Idea to see the user of the forest A in the group of the forest B?regards,

alle by • L3 Networker
  • 9403 Views
  • 12 replies
  • 0 Likes

LDAP and trusted domains

I use Active Directory groups to control my content filter policies. One of the groups is currently set to Domain Local as it contains a member of one of the trusted domains. I have an agent running in this trusted domain and the PAN appliance can properly detect the username. When I look in AD I can see the membership containing members of b...

nthen by • L3 Networker
  • 5041 Views
  • 5 replies
  • 0 Likes

Resolved! 378-1833 update and Citrix with IE

Hello,one of our customer has an issue with the last update, it break the access to Citrix 6.5 Server for users with Internet Explorer (8 or 9 same behavior), but no issue with Firefox.They revert the Apps and Threats to 376-1817 update and now it works.The problem seems to be caused by the added Spyware Signature ID 13371 in this update.Are you...

rled by • L1 Bithead
  • 6140 Views
  • 7 replies
  • 0 Likes

Possible Commit Lock Bug?

If I have a commit lock set, then I log in as another user and try to commit, the firewall stops me like it is supposed to. But if I hit commit, then I uncheck "Include Policy and Object configuration", it will allow me to commit the changes I have made. (i.e. modify the route table) Is this supposed to do this or is this a bug?Thanks

revans by • Not applicable
  • 4773 Views
  • 8 replies
  • 0 Likes

SSL Decryption

Heywhy PA doesnt do SSL Decryption for this site: WeTransferi can see PA is recognizing it as this application: wetransferbut ican see the original Go daddy ceritifcate in the browser windows, and in the PA logs i cannot see "decrypted" on this traffic why is this?this is my decryption policy:-----------------------------------------------------...

minow by • L4 Transporter
  • 4453 Views
  • 6 replies
  • 0 Likes

iPhone Applications

I have turned on SSL Decryption for my organization and am now receiving reports that iPhone/iPad applications have stopped working and there is nothing in the logs. To test whether the PAN firewall was the cause I contacted a user and put in a policy just for that mobile device source address as a no-decrypt exception. Everything worked.Q - I...

Resolved! Session Averages

I have been looking but I have not noticed a way to get an report on the number of sessions that have been active for the past month, does anyone know a way to determine that?

murphyj by • L2 Linker
  • 3407 Views
  • 3 replies
  • 0 Likes

VoIP Traffic, strange behavior, need help to understand please.

Greetings All,I have an issue where we are seeing some strange issues with VoIP traffic.Device: PA-2020S/W Version: 4.1.9VoIP Provider: Foehn IP Telephone systems.Latest Application version.A new VoIP system has been deployed which has SIP traffic passing through the PA-2020.Application override policies setup for incoming and outgoing SIP tra...

Trouble decrypting Google traffic

Hi,we have some trouble with a lot of Google sites when we enable SSL decryption and also enable CRL and OCSP checks. We either get no response at all, or error messages like the one in the attached screenshot. If we disable the CRL/OCSP checks (which is undesirable I guess), then we have no problems at all. Google is the only destination we hav...

Update 377-1826 breaks youtube-safemode

Just a heads up - it appears that update 377 has broken the detection of youtube-safemode, with everything being detected as youtube-base ; revert to 376-1817 appears to resolve the issue.

SimmSimm by • L2 Linker
  • 6268 Views
  • 9 replies
  • 0 Likes
  • 24355 Posts
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