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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 531 Views
  • 2 replies
  • 4 Likes

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 24141 Views
  • 43 replies
  • 33 Likes

Exporting A Custom Report To PDF

Hi,When I run a custom report that I have created, the output of the report in the Web UI will show the source and destination IP addresses as well as the hostsnames for each. However, when I export the report to either PDF or CSV, the hostname is no...

Milamber by L1 Bithead
  • 1180 Views
  • 2 replies
  • 0 Likes

Resolved! IPv6 Routing Capabilities

Hi ;I think for now we can't route any IPv6 traffic on palo alto firewalls.I am curious if there are going to be some implementations about IPv6 routing algorithms/protocols on Palo Alto firewalls soon or not?Can someone give some information about t...

User-ID - Lotus Domino v6.5.2

Hi All,Hoping you can help, is it possible for the User-ID_LDAP Agent to communicate and get IP Mapping from a Lotus Domino directory server ?CheersMarc

Resolved! Panorama 4.0.1

Hello,Does anyone know if Panorama 4.0.1 is able to manage pan 3.1.7 devices? We are thinking of upgrading Panorama first, and the device a few weeks after.Let me knowThanksPaul

Issues with Groups in Authentication Profile

I am have an issue with the allow list on the Authentication Profile. Up until yesterday I had an AD group name which pointer to the highest level of our tree and SSL-VPN users were not able to login, the message they got was "Invalid UserID and/or P...

brancwa by Not applicable
  • 1293 Views
  • 2 replies
  • 0 Likes

admin auth failed

Hi Support team,I tried to authenticate admin with RADIUS, but failed.The following message appeared in System logs:- User 'komure' failed authentication. Reason: User is not in allowlistWhat does it mean?device : PA-500PANOS : 3.1.0Regards,Tomoyuki ...

Resolved! Upgrade Process Using Panorama

I have read all the upgrade documentation for PanOS 4.0.1 and its seems very clear on how to upgrade the units themselves. What I have not found is supported process for upgrading an environment that uses Panorama. We have Panorama and MANY 4000 seri...

plago by Not applicable
  • 1383 Views
  • 1 replies
  • 0 Likes

App-ID: Amazon video on demand - any plans?

Hi all...anyone know if there are plans to add detection of Amazon's new Video on Demand service that they are offering to their Premier customers? Hasn't been an issue yet, but Amazon has plans to turn this into a Netflix competitor, so it'll be an ...

dstewart by L0 Member
  • 703 Views
  • 2 replies
  • 0 Likes

User Identification Agent

I have forget to start/restart service, before configure so I have this message : "Please start the PanAgent service first" in status agent.When I click on "start", this message display: Impossible de démarrer le service PanAgent Service sur Ordinate...

Panorama - committing changes to Firewall

Hi all,I might have a little understanding problem here. Is the commit process from within Panorama a two step process ?1.) In Panorama Policies tab, go to Security Policy.Choose correct device group, modify security policy as required and click on c...

gafrol by L4 Transporter
  • 1024 Views
  • 4 replies
  • 0 Likes

ldap groups not working

Hello,for some reason we ( and many other customers ) are still experiencing issues regarding the use of ldap groups in an authenticatin profile for example SSL VPN.We have microsoft AD as LDAP server and we went through every step in the well known ...

OCDBE by L2 Linker
  • 2578 Views
  • 3 replies
  • 0 Likes

zone protection test doc.

Hello all.I tested some of the DOS/DDOS tool set against PA-4050.I want to share my humble doc to you.some of them still remain question to me.. I'll open the support case for that.if you have some input, please email me.thank you~.BH Lee

bhlee by Not applicable
  • 2117 Views
  • 2 replies
  • 1 Likes

Panorama 4.0.1 commit error

I have a PA-2020 managed through Panorama, both running 4.0.1. When I change a setting in Panorama for example a security policy change in the local device context only !If I commit the change I get this error message right after clicking on commitAl...

gafrol by L4 Transporter
  • 1400 Views
  • 3 replies
  • 0 Likes
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