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Not able to download GP data file
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06-23-2020 06:32 AM - edited 06-23-2020 06:35 AM
Hi,
We tried to schedule "download and install" for GP data file but we can not see any GP data file version in dynamic updates. We are using the GP gateway trial (3months) license. It could be for this?
The rest of dynamic updates (app, AV) are working fine, so it does not seem connectivity issue.
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06-23-2020 06:51 AM
Hi,
We have the trial license until august.
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06-23-2020 06:53 AM
You should see Globalprotect client tab just above the dynamic updates.
Do you see it?
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06-23-2020 11:36 PM
GP datafile (for HIP) is not in GP tab. The GP Data file is in "dynamic updates" tab. Screenshot:
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06-23-2020 11:55 PM
Which Pan OS you are using?
Also from CLI try this command request license info
See which License it shows up?
For HIP checks you need to have license.
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06-23-2020 11:59 PM
Yes, we have the license GP Gateway trial (for 3 months):
License entry:
Feature: GlobalProtect Gateway
Description: GlobalProtect Gateway License
Issued: June 17, 2020
Expires: September 15, 2020
Expired?: no
----------------------
PanOS is 8.0.13 (i know its in EoS but we had issues upgrading and with covid19 is stuck)
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