10-29-2024 10:41 PM - last edited on 10-30-2024 07:45 AM by JayGolf
Hello, I am the user mentioned in the title.
My email address is email@domain, and I am using it through Outlook. I am able to receive emails such as release notes and update notifications for various content without issues. However, I am unable to receive emails that I am directly referenced on for cases, and these messages are not being categorized as junk mail.
Other recipients are receiving these case-related emails without any issues.
Is there anything I can try on my end to resolve this?
10-30-2024 08:31 AM
Hi @Y.Kim283087 ,
I've sent you a PM.
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