PA-200 Stuck in Maintenance Mode, attempting factory reset

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PA-200 Stuck in Maintenance Mode, attempting factory reset

L2 Linker

I'm attempting to factory reset a PA 200 that was on the spares shelf.

 

The unit appears to be stuck in Miantenance mode, every reboot command boots in maintenance mode.

 

I attempted to execute the factory reset and the message I get is:

"No current image found, please use advanced options"

 

So I click on advanced options and it asks for a password, What is the advanced options password?

 

Will I be able to download an image to restore?

 

TIA!

 

Vince

2 accepted solutions

Accepted Solutions

L5 Sessionator

The password is MA1NT

 

After entering into the advance option select some PANOS image.

 

https://live.paloaltonetworks.com/t5/Management-Articles/Bootloader-Corruption-after-Reboot/ta-p/618...

 

Hope this helps!

View solution in original post

@Sly_Cooper I have similar issue today where RMA device was not booting up correctly and going to Maintenance Mode.

Password for Factory Reset in advanced options is MA1NT

 

Regards

MP

Help the community: Like helpful comments and mark solutions.

View solution in original post

3 REPLIES 3

L5 Sessionator

The password is MA1NT

 

After entering into the advance option select some PANOS image.

 

https://live.paloaltonetworks.com/t5/Management-Articles/Bootloader-Corruption-after-Reboot/ta-p/618...

 

Hope this helps!

Thanks you. It is weird that it is not documented as part of normal procedure articles.

@Sly_Cooper I have similar issue today where RMA device was not booting up correctly and going to Maintenance Mode.

Password for Factory Reset in advanced options is MA1NT

 

Regards

MP

Help the community: Like helpful comments and mark solutions.
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