PA-3020 interfaces not coming up

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PA-3020 interfaces not coming up

L0 Member

I have a PA-3020 that was taken out of production several months ago. When it was removed, everything was working. Since that time, it has been sitting on a shelf. I decided to get it out today, and try to set up a small lab. I consoled in to the device, and performed a factory reset. Next, I connected to the management interface, and went to the Web GUI. I configured eth1/1 as a Layer 3 interface, added it to the "Internet" zone, and set it for DHCP. I then plugged a cable in to the port. No link lights or anything. I verified the cable and jack are good by plugging it in to my laptop. Laptop got an IP address and internet. I tried the same config on the next 5 ports, just to see, and got the same results.


Of course, we don't have support on this unit right now since it was just sitting on a shelf. Otherwise I'd call PA. Does anyone have any ideas of what I can try? If you need to see the output of any commands, let me know.

2 REPLIES 2

L6 Presenter

Hi @R2dTOO ,

Did you checked the cli login? You can check same and see if you're seeing any error logs there.

M

Check out my YouTube channel - https://www.youtube.com/@NetworkTalks

L5 Sessionator

I had a similar experience where I couldn't even get vwire rules set up properly to flow traffic. As it turns out, the interfaces I picked used to be L3, had NAT configured, which smashed any vwire zones apart. Oops. If the lights are green, and you have a test policy match, chances are good it's in the route or NAT between the zones.

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