pa-450 software no update information available

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pa-450 software no update information available

L1 Bithead

Hi,

I installed new pa-450 on 10.1.3 from config exported from pa-820 on sw version 9.

Device is registered properly. Dynamic updates work without any problems. All licenses are resolved properly from license server and applied properly.

During software update I have info: no update information available

During GlobalProtect Client update similar info: no update information available.

 All steps from article below work without problems:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClkuCAC

 

All routes from service route configuration checked and are ok.

What can be wrong?

1 accepted solution

Accepted Solutions

L1 Bithead

Resolved by clicking 'check now' and manually installed first version.

View solution in original post

2 REPLIES 2

L1 Bithead

Resolved by clicking 'check now' and manually installed first version.

It's necessary to note that the 'Check now' button is on the bottom of the window, it's not the same as the 'refresh' button on the top right.

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