pa-450 software no update information available

[bkrajnik]

Hi,

I installed new pa-450 on 10.1.3 from config exported from pa-820 on sw version 9.

Device is registered properly. Dynamic updates work without any problems. All licenses are resolved properly from license server and applied properly.

During software update I have info: no update information available

During GlobalProtect Client update similar info: no update information available.

 All steps from article below work without problems:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClkuCAC

All routes from service route configuration checked and are ok.

What can be wrong?

[bkrajnik]

Resolved by clicking 'check now' and manually installed first version.