03-30-2024 08:46 AM
I purchased a PA-220 with 3 year subscriptions for my home. I was forced to use my employer's email address for ID validation by PAN. However, I no longer work for that employer and now I CANNOT access the PA Customer Portal with my old work email address.
I spoke to my PAN rep, and he suggested creating a TAC case, but I cannot do that with my existing account.
How can I move my PA-220 registration from my old employer email to my personal email account?
04-01-2024 11:16 AM
Hi @PARN24 ,
This happened to me with a previous employer. I had to get in contact with my previous team to transfer ownership to my personal.
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