10-13-2018 07:42 AM
On Active PAssive PA both devices are configured to download and install the antivirus every hour.
Today PAssive PA installed the software but on Active it only downloaded the antivirus update.
I need to manually install the antivirus on the active PA.
below is fail reason
how jobs id 34946
Enqueued Dequeued ID Type Status Result Completed
------------------------------------------------------------------------------------------------------------------------------
2018/10/13 06:03:16 06:03:16 34946 Antivirus FIN FAIL 06:03:23
Warnings:
Details:Failed to update content with following message: Preparing packages for installation...
panup-all-antivirus-2764-3273
error: unpacking of archive failed on file /opt/content/update/all-antivirus-content/virus.xml.db;5bc1df09: cpio: read
Failed to install package panup-all-antivirus-2764-3273.tgz
exiting with 255
10-13-2018 11:28 AM
There may have been a download error. I would try to download it again manually and install it once also manually. After that check if the automatic process works again as you have configured it
10-13-2018 11:28 AM
There may have been a download error. I would try to download it again manually and install it once also manually. After that check if the automatic process works again as you have configured it
10-13-2018 11:31 AM
i did manualy install and it worked.
Will monitor this for now
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