PA not installing antivirus automatically

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Cyber Elite

PA not installing antivirus automatically

On Active PAssive PA both devices are configured to download and install the antivirus every hour.

Today PAssive PA installed the software but on Active it only downloaded the antivirus update.

 

I need to manually install the antivirus on the active PA.

 

below is fail reason

 

how jobs id 34946

Enqueued Dequeued ID Type Status Result Completed
------------------------------------------------------------------------------------------------------------------------------
2018/10/13 06:03:16 06:03:16 34946 Antivirus FIN FAIL 06:03:23
Warnings:
Details:Failed to update content with following message: Preparing packages for installation...
panup-all-antivirus-2764-3273
error: unpacking of archive failed on file /opt/content/update/all-antivirus-content/virus.xml.db;5bc1df09: cpio: read
Failed to install package panup-all-antivirus-2764-3273.tgz
exiting with 255

 

MP

Accepted Solutions
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Cyber Elite

There may have been a download error. I would try to download it again manually and install it once also manually. After that check if the automatic process works again as you have configured it 

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All Replies
Highlighted
Cyber Elite

There may have been a download error. I would try to download it again manually and install it once also manually. After that check if the automatic process works again as you have configured it 

View solution in original post

Highlighted
Cyber Elite

i did manualy install and it worked.

Will monitor this for now 

MP
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