PA not responding to any incoming requests

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Palo Alto Networks Approved
Palo Alto Networks Approved
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Community Expert Verified

PA not responding to any incoming requests

L1 Bithead

I have a PA-220 (PANOS 9.1.8) running with a dynamic PPoE link to the ISP. I've tried everything! It does not respond to PING, SSH, HTTPS. I removed the firewall security profiles, zone protection, added the management profile. Looking at the pcap, the external IP keeps sending and the PA will not respond to anything. I'm at a loss. I don't even see my external laptop's public IP in the logs, even though logging is enabled. The ISP says they are not blocking anything. 

2 REPLIES 2

Community Team Member

Hi @DJ_Palo ,

 

Have you tried running PCAPs on the PA to confirm packets even arrive on the interface ?

Packets may be dropped before being logged.  If packets arrive on the interface, check global counters for specific drops.

 

Cheers,

-Kiwi.

 

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Don't forget to hit that Like button if a post is helpful to you!

Hey Kiwi,

 

Thank you so much! You're comments lead me to the solution. I was getting LAND attacks on the interface. I had my NAT set to ANY. Appreciate your comment.

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