PA5410 Version 10.2.4 not allow to set offload to true

[Alpalo]

Hello
We are detecting sporadic CPU spikes on a FW 5410 version 10.2.4 , the average is fine however, we observe sporadic spikes of 95% 96% ...100%. Before with the old FW model we did not have this problem and we have not changed any configuration.

When I try to change the session offload to True it does not allow me to do so.
admin@X> show session info | match False
Hardware session offloading: False
Hardware UDP session offloading: False
Reject TCP small initial window: False
admin@PA5410-BCN1()>

---------------------

admin@PA5410-BCN1()> show session info | match False
Hardware session offloading: False
Hardware UDP session offloading: False
Reject TCP small initial window: False

-----------------------------------------

admin@X()> set session offload yes

Invalid syntax.
admin@X()>

Any idea?

[akuzhuppilly]

Hello @Alpalo 

Based on the below KB, hardware offload is only supported in PA-32xx, PA-52xx and PA-7xxx series.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm8cCAC

It could be a hardware limitation.

[BPry]

@Alpalo,

As @akuzhuppilly mentioned this isn't a feature that you'll have access to on that platform. I recall seeing some documentation on it in the past, but I can't seem to dig it up at the moment.