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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Viber Uploading

We can only send text Viber messages. voice calls, video calls while sharing of photos/media won't go thru. Please help.

Resolved! How do I renew support for my PA-220?

How do I renew support for my PA-220? When I try to log into https://support.paloaltonetworks.com/, I get UnAuthorized Access, and Your membership has expired or has not been approved, please contact Palo Alto Networks Support. I tried calling a support number, provided my serial number, but was told I'm ineligible for support through that c...

koegnet by • L0 Member
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  • 1 replies
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Adding/deleting a route from a redistribution profile causes application drop

I have an issue where I have a redistribution profile configured. We'll call it Redist_Profile_A and in there I have static routes that I'm advertising into BGP. I create the static route, add it to the redistribution profile Redist_Profile_A, to my export route-map and when I go to commit the rule my application for Vendor B bounces. I never...

How to view correlated logs on the FW

Hello, I currently have an environment with TP, GP, ADVURL and WF and sometimes I need to see the full info of a user instead of going to traffic and check some portion then go to URL filtering and find something "maybe" related and so on. I keep getting results of using ACC but even there it is split in tabs, so I can check traffic but then...

Does Palo Alto have a PCNSE placement program?

I am a MSSP in the Boston area and I have a job opening for a PCNSE in the city. My job postings haven't netted much activity so I thought I'd go this route. Looking to see if PAN has some sort of networking hub, referral or placement program that might connect me with some candidates.Thanks!AB

ATB-RFT by • L0 Member
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Resolved! Best upgrade path 4.1.7-h2 to 6.0.12

Hi, Which would be the best upgrade path from 4.1.7-h2 to 6.0.12. Steps: 1) download and install 5.0.0 2)download 6.0.0 not install, download 6.0.12 and install directly. correct, right?? anything to keep in mind in this upgrade????

VPN Tunnel from remote ASA: only one of three proxy-IDs working

Has anyone had an issue where a tunnel is configured with multiple proxy-id's for a policy-based peer, but a working security association is formed for only one of them? I have a number of ASA 5505s that need to connect to my new Palo Altos from remote locations, where they mostly get dynamic, NATed, non-routable IPs. After more faffing about th...

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PAN-193452 (PaloAlto 220 exceeds disk usage capacity) - Is this fixed in 10.2.3 ?

We have PA220 firewalls and regularly get the disk usage capacity error. With the help of the support team and KB instructions we can clear down space, but the message starts appearing a few days later. This is listed as a known issue (PAN-193452). Does anyone know if this is fixed in the latest release (10.2.3) and whether we are good to go a...

PA-VM maximums based on memory limits

from this url Maximum Limits Based on Memory (paloaltonetworks.com) it shows this.... Does anyone know if that 250 in yellow is correct? and if not what is it and can you point me to a more accurate document plz.

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JHALL3 by • L2 Linker
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Internet Connection reset

I have a number of users that often when browsing will receive a window stating "The connection was reset" and "The connection to the server was reset while then page was loading". Anyone else experiencing this?

Networking

Hi Team, We have a customer he is using U – turn NAT. He is facing issue with DMZ server to client server.( i.e both are in same zone) He is able to access from DMZ to DMZ only that particular IP. He is not able to access remaining IPs. I have checked the session logs I am observing in the session logs. Connection is getting aged out with the...

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