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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! SHOW SHADOW RULES?

Hello,do you know if it's possible to check shadow rules without do a commit. like a commit check? or show shadow rules?thks,Alex

alle by • L3 Networker
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  • 6 replies
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GlobalProtect Android Device issue

Since early this year, I have been using Globalprotect normally when accessing it with an Android device. Then suddenly, starting today, when accessing a specific Android device, this error message appears and connection is not possible. "The network connection is unreachable or the portal is unresponsive, Check the network connection and reconn...

qmso475 by • L3 Networker
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  • 2 replies
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DHCP server statistics via SNMP

Hi Forum Running PanOS 10.x on several firewall models. Some firewall act as DHCP server. Do anyone know if PanOS support SNMP to expose DHCP server statistics? e.g. Amount of active leases

Resolved! What would this number be at the end of some signatures?

Guys, I saw that there is a different number sometimes in the same signature. What would that be? what is it for? Is there any documentation talking about it?If I block the subscription with a number and another one appears with another number, do I have to do this blocking too or do these numbers not interfere with the subscription blocking and...

fdagan96 by • L0 Member
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  • 3 replies
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What does the redis-server process do for PAN-OS?

I'm documenting new services in PAN-OS present in 10.x. What does the redis-server process do? It appears to bind to tcp/6378 and tcp/6380 (if only accessible "internally"). I do not see this service described in the Commonly Used Processes/Daemons url found here: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLUeCAO

jasonroy by • L3 Networker
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  • 3 replies
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Azure Onboard Steps Need More Clarification

Need more details and/or videos about onboarding platforms other than GCP, such as Azure and AWS. Mainly Azure at this point. Especially the pre-requisites about creating an Enterprise App and AD Object - it's very vague and unclear, and you should document a fully-detailed example and, where possible, a full video, with an example. For example:...

MrRoboto by • L0 Member
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  • 2 replies
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Panorama commit stuck at 50% for so long then fails

Hi Team, I would like to seek for some advise. Panorama is not successful in committing in one of the managed firewalls. I already checked the "Share Unused Address and Service Objects with Devices" and set the timeout to 240 but issue is still existing. I kept digging here in Livecommunity and KnowledgeBase articles but no luck. Regard...

Resolved! Transfer devices from one ASC to another

Hi All, so 'premium support' vs 'premium partner support / backline' licenses on FWs. premium support - client has direct PAN support. premium partner support - client works through an ASC ie a managed services / 3rd party to PAN support (generally cheaper option). Scenario: so 'ClientA' bought their PA FW devices through 'CompanyB' who a...

PA_nts by • L4 Transporter
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  • 1 replies
  • 0 Likes

Commit Timed Out from Panorama

HI Team, We did a push from Panorama for a HA pair, it succeeded on the Passive member, but Commit Timed Out on the Active member. However, when looking at the firewall we do see that the commit was Succeeded looking in Monitor>Logs>Configuration, and it is in sync with the configuration pushed on the Passive. And the push was completed a...

PA-3410: L3 interface configuration / ping from disconnected port?

Hello everyone, I got a PA-3410, it's up and running for a while as an internet gateway to a local network. It's configured with static ip4 addresses, source NAT, security zones, default route etc, everythings working good. Recently I remotely configured an additional ethernet port (L3) but I'm not able to ping an internet destination with i...

anyone using OCSP?

got an issue where 2 of the 4 gateways work with OCSP after upgrading to 10.1.10-h2 do we need to go to 10.2? or 11. so we have 2 on 10.0.8 and 2 on 10.1.10-h2 working with OCSP 2 on older version, we had to downgrade to get it to work. 2 old version were build from 2017/2018 azure VM where as the 2 working on 10.1.10-hs are from a 2...

Deploy Velocloud VCE to connect existing Palo device in AWS

Hi Support we try to add new interface on AWS VPC for palo alto firewall. we using this kb as guide: https://docs.paloaltonetworks.com/vm-series/10-1/vm-series-deployment/set-up-the-vm-series-firewall-on-aws/vm-series-integration-with-gateway-load-balancer/integrate-the-vm-series-with-an-aws-gateway-load-balancer/associate-a-vpc-endpoint-w...

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