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09-28-2016 09:18 PM
I've got a PA-2050 which is having issues with booting up. Worst is that I've got no support on this device.
This is how it looks like when it boots up:
Welcome to the PanOS Bootloader. U-Boot 4.1.14.0-0 (Build time: May 30 2013 - 16:56:05) BIST check passed. KESTREL board revision major:2, minor:0, serial #: 0003C105412 OCTEON CN3120-CP pass 1.1, Core clock: 500 MHz, DDR clock: 265 MHz (530 Mhz data rate) DRAM: 1024 MB Clearing DRAM........ done Using default environment Flash: 64 MB Net: octeth0, octeth1, octeth2 Bus 0 (CF Card): not available USB: (port 0) No USB devices found. ** Bad partition - sata 0:6 ** ** Bad partition - sata 0:6 ** ** Bad partition - sata 0:2 ** ** Bad partition - sata 0:3 ** ** Bad partition - sata 0:1 ** Autoboot to default partition in 5 seconds. Enter 'maint' to boot to maint partition. size: 7208960, sector_size: 131072 Scanning JFFS2 FS: . done. Full fpga programming SUCCESS Unknown command 'fsload' - try 'help' ## No elf image at address 0x20000000 Octeon kestrel#
I found some commands here https://www.reddit.com/r/paloaltonetworks/comments/43n0xi/issue_with_pa200_not_booting/ and tried them but I got stuck here:
Octeon kestrel# cpld_reg write 7 1 writing KESTREL_CPLD_REG_LED_CTRL1 (7) = 0x1 Octeon kestrel# cpld_reg write 8 0 writing KESTREL_CPLD_REG_GPIO_FPGA (8) = 0x0 Octeon kestrel# setenv boot 'bootoctlinux $(loadaddr) $(console) $(rw) $(rootfs) numcores=$(numcores) single mtdparts=$(mtdparts)' Octeon kestrel# run bootcmd Full fpga programming SUCCESS Unknown command 'fsload' - try 'help' ## No elf image at address 0x20000000 Octeon kestrel#
Here is the output of printenv:
Octeon kestrel# printenv baudrate=9600 download_baudrate=115200 lion-file=/fpga/lion_block.bin kc-file=/fpga/cheetah_block.bin kernel=vmlinux.mp root=root=/dev/sda$(partition) extra=quiet bootdelay=5 console=console=ttyS0,9600n8 nfsbootroot=/pub/dimg-2000-mp netip=ip=$(ipaddr):$(serverip):$(gatewayip):$(netmask):3110:eth0 mtdids=nor0=0 bootloader_flash_update=protect off 0xbbc00000 0xbbcfffff; erase 0xbbc00000 0xbbcfffff; cp.b 0x400000 0xbbc00000 0xFFFFF autoload=n loadaddr=0x20000000 numcores=2 stdin=serial stdout=serial stderr=serial ethact=octeth0 mtdparts=phys_mapped_flash:1M(ub),7040k(maint),12M(sysroot0),12M(sysroot1),128k(U-boot-env),1M(ub-fs) mtdparts_jffs=mtdparts=0:1M,7040k,12M,12M,128k,1M, fpga-force=1 kernel_partition=1 partition=1 bootcmd=fpga_program load=jffs; fsload $(loadaddr) $(kernel); run boot boot=bootoctlinux $(loadaddr) $(console) $(netset) ethernet_nophy_mask=6 $(rw) $(root) mtdparts=$(mtdparts) numcores=$(numcores) $(extra) partition_jffs=nor0,1 mtddevnum=1 mtddevname=0x006e0000@0xffffffff filesize=13e4b0 fileaddr=0x400000 filename=/fpga/cheetah_block.bin Environment size: 1072/131068 bytes Octeon kestrel#
Could you suggest something here?
Thank you in advance.
09-28-2016 11:50 PM - edited 09-30-2016 05:07 AM
Hard to say. Did you try to get access to the maintenance mode and do the HDD test, also reset to the default or even reinstall PAN-OS
HDD test:
How to reinstall the image:
09-29-2016 12:11 AM
@TranceforLife wrote:Hard to say. Did you try to get access to the maintenance mode and d the HDD test, also reset to the default or even reinstall PAN-OS
HDD test:
How to reinstall the image:
It never enters maintenance mode.
It does give me the option in the beginning, but when I try it stops at the same prompt as above.
09-29-2016 02:18 AM
Don't know if you can do much without (at least) access to the MAINT mode.
09-30-2016 02:32 AM
@TranceforLife wrote:Don't know if you can do much without (at least) access to the MAINT mode.
Thanks "TranceforLife" for trying to assist with this.
Can anyone else provide a suggestion?
09-30-2016 04:29 AM
the harddisk is broken, is says right at the start it can't load the partitions and even at the prompt it can't retrieve the elf image
you need a new harddisk with a PAN-OS installed on it
if you have another PA-2000 you could duplicate it's disk, other than that... you could negotiate renewal of the support contract and have the disk RMA'd
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