10-03-2022 04:36 AM
hello i can't update and make Remote VPN
admin@fw1(active)> request system software check
Server error : Failed to check upgrade info due to generic communication error. Please check network connectivity and try again.
10-03-2022 10:24 AM
Thank you for your message.
Think of the mgmt interface as a single computer on your network. It must have the correct IP/mask/DG and DNS to connect to internet.
One of these does not see to be correct, or there are security policies/ACLs preventing dns traffic from flowing. This is what the "generic communication error" means.
What other questions may I answer for you?
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