General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Thank You for Filling Out the LIVEcommunity Experience Survey!

If you've visited LIVEcommunity anytime recently, you've probably seen a pop-up asking for your feedback. We've deployed this survey since April 2020 for new and returning visitors alike as a way to gather feedback from our users. 

 

In the past six

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jforsythe by Community Team Member
  • 14508 Views
  • 1 replies
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Resolved! Panorama Upgrade

Hi All,

 

I carried out an upgrade on a Panorama appliance this morning, M-100 model.

 

Went from 9.0.6 to 9.0.9-h1. Process was fine however it needed a cold boot (pull power cables) to recover, it did not come back on its own.

 

Couldn't even console to

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Blocking ilovepdf application on Palo Alto

There is high risk app (ilovepdf) used which got identified in CASB in our corporate network &  management informed to block this app in Palo Alto. Please let me know if there is any option to block ilovepdf app only specifically in Palo Alto firewal

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preetpk by L2 Linker
  • 952 Views
  • 1 replies
  • 0 Likes

Resolved! Error message in System logs

We have a PA that is displaying this message every 60 seconds for some reason.
 
"highopaque: DO NOT CHOOSE WMI in ADGMEL03 FOR YOUR USE CASE IF SEE THIS LOG AGAIN"
 
What is it indicating and how to turn it off?

Problems with the support Portal

Hi Team,

 

I need to open a new case from the portal, however pressing the create case button gives me an error and does not allow me to even verify the cases that I have open.

 

Regards,

Error Support Portal.JPG

Aruba clearpass user id issue with Palo Alto

We have ClearPass integrated to Palo Alto. ClearPass sends user-id to the firewall upon successful authentication. Customer is experiencing an issue where the laptop (on wireless) would fail to access Internet at re-authentication.

 

There is another

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Resolved! ftps/ftpes

How can I allow an FTPS (FTPES) connection?  I assume the PA tracks an FTP connection and understands the related data connection.  Does it understand FTPS?  If I set a policy for ftp, it fails when it tries to open a data connection.

Kim

kjh by Not applicable
  • 4451 Views
  • 5 replies
  • 0 Likes

9.0.9-h1 for Panorama?

I am looking to upgrade our VM Panorama devices from 9.0.6 to 9.0.9-h1 but whilst I can 9.0.9h1 via Panorama>Device Deployment>Software I cannot see it available under Panorama>Software. Does that mean that it is not available for my device?

StuartS by L1 Bithead
  • 1478 Views
  • 1 replies
  • 0 Likes

GlobalProtect ARM fails to run

I'm attempting to run my FriendlyElectric Raspberry Pi as a VPN router so I'm running a fresh install of Ubuntu 18.04.4 LTS

 

I started off having to install the armhf architecture and core libs

dpkg --add-architecture armhf apt-get update apt-get insta...

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