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General Topics

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Happening in June: The Complete Zero Trust Network Security Event

Greetings everyone, Don't miss Palo Alto Networks' Complete Zero Trust Network Security event coming up in June. This event will cover the following points related to the newly unveiled Zero Trust Network Security: Secure access to the right applicat...

jdelio by Community Team Member
  • 1 replies

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 41 replies

Traffic vs Threat Logs

I am searching for the reasons behind the relatively large disparity between traffic logs and threat logs for specified traffic searches in splunk. Redirected sessions cant be a contributed factor when the firewall is set to "log container page only"

Resolved! Recommended PAN-OS version

Hello Please need to know the recommended upgrade PAN-OS version from Paloalto for PA-3020. Appricate your help Thanks

DPWorld by L1 Bithead
  • 2 replies

Resolved! Mitigating CVE-2019-5786

Anyone know which Content Update (released or upcoming) might contain a mitigation for CVE-2019-5786? Description: Cheers

Resolved! Global Protect and no Source User Identified

I have a user with Windows 7 and Global Protect who couldn't get to an internal web site. When I went to look in Monitor/Logs/Traffic I could see that the Source User field was blank and therefore not hitting the anticipated allow policies. He says i...

RDP To VPN Connected User

As the title, is this physically possible? Long story short, have a requirement to connect remotely to a company users laptop, which is connected to GlobalProtect VPN... via remote desktop from another pc on the same companys LAN Have attempted to co...

carterg by L2 Linker
  • 6 replies

Resolved! GlobalProtect Multiple Portal Support

I have GlobalProtect 4.1.3-8 and durning the install I added to portails and there is now a portal selection at the bottom but ater make a connection it is always grey and I see no wat to log out of the current connection. This is on a Windows 7 inst...

Tanquen by L1 Bithead
  • 11 replies

Publishing website issue.

Hi Experts,I am trying to publish a website, the webserver is behnid my Palo alto, i created NAT rule from public IP to be natted to the internal webserver IP address. What is starnge here is that i am not able to see my traffic when trying to reach ...

Application ID accurate on encrypted traffic?

Does the PA do application identification for SSL encrypted traffic without if we aren't doing SSL decryption? For example if a user watches an encrypted youtube video, is the PA able to identify that traffic as youtube, or will it be reported as ssl...

Using custom URL categories

Hi guys, We're trying to stop users from accessing webpages featuring 'momo' content. We've set up the below custom URL category and it only blocks Google searches for momo while in incognito mode, and still allows Google image and Youtube results. I...

URL category.png

HIP check report interval

1. What is the interval for HIP reports that the GP client sends to the gateway? 2. Is it configurable?3. What triggers HIP report sending?

ET by L2 Linker
  • 4 replies